We’re building something new in Scranton, PA. A destination devoted to sports. A place where the community will gather and be inspired. To create this new experience, we’re building a team that will dream big, obsess over the athlete (our customer), inspire teammates and challenge every ‘normal’ thing about retail. You’ll bring your passion for sport and community to life through this game-changing experience. At every opportunity, you will delight and surprise our athletes with your incredible knowledge and service.

Express your interest in joining our team by applying now. Interviews will begin in May. As we get close to that date, look for an email from us inviting you to schedule an interview.

Full-Time and Part-Time roles include:

• Sales Associates (Teammates) for Apparel, Team Sports, Golf, Footwear, Cleats, Outdoors
• Cashiers and Guest Service Specialists
• Freight Flow, Operations and Omni Associates
• Equipment Services including Bikes, Golf and Baseball
• Rock Climbing Wall
• Health & Wellness
• Temporary positions for store set-up

The role you’ll play as a Sales Teammate:

• Engage every athlete every time, building relationships by listening and understanding their needs.
• Provide every athlete with a high-quality, hassle free, engaging experience.
• Maintain a strong connection with the community by sharing the latest events with athletes in order to create an authentic and personal interaction.
• Uphold product and presentation standards, ensuring our store is aligned to the highest visual standards.
• Serve as a partner between customers and management regarding customer trends.
• Promote our exclusive programs, including our Scorecard rewards program.
• As business needs arise, other tasks may become necessary to support the store operation.

The role you’ll play as an Operations or Omni Teammate:

• Unload trucks and process freight.
• Maintain cleanliness of all areas of the store including offices and restrooms.
• Perform daily Omni-Channel tasks in the store including: Curbside Pick-up, Ship-from-Store (SFS) and Buy Online Pick-up In-Store (BOPIS) processes.
• Fulfill the company-defined customer experience by completing all processes according to our service level standards.
• Adhere to all safety policies and procedures.
• As business needs arise, other tasks may become necessary to support the store operation

The experience we’re looking for:

• Customer service-related experience with a genuine interest in helping others.
• Ability to deliver world-class customer service and consultative experiences.
• Clear and confident communicator who is comfortable initiating and holding conversations with athletes, teammates, and management.
• A commitment to the highest standards and level of personal accountability.
• Encourages and contributes to a diverse and inclusive environment.
• Flexible availability that includes nights, weekend, and holidays

DICK’S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.

• Prior retail sales, cashier, or customer-focused experience preferred