Retail Team Leader Bowie Job at Goodwill of Greater Washington
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TITLE: Retail Team Leader DIVISION: Retail Operations
FLSA STATUS: Non-exempt
REPORTS TO: General Manager and Assistant Retail Manager
POSITION SUMMARY: Assists management in the operation of the Goodwill retail store; this includes customer service, recordkeeping, cash management, facility operation, communications, merchandising, and marketing inventory control. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.
Essential Competencies:
1. Assists the store manager with the overall operation of the retail store.
2. Assists the store manager in the compliance and enforcement of company policy and standards.
3. Assists in performing daily administrative/clerical functions of store operations and cash transactions.
4. Monitors sales transactions associated with purchases and ensures proper sales procedures are followed by store associates.
5. Maintains the general appearance of store and premises according to Goodwill standards.
6. Assists to ensure the enforcement of store safety and security procedures.
7. Assists in settling customer complaints.
Other Duties and Responsibilities:
1. Makes bank deposits.
2. Opens and closes the store as necessary.
3. Assists in the supervision and training of retail associates.
4. Assists during the interviews and instructs workers in such a manner as to develop their full working potential. 5. Assists with maintain proper staffing levels. 6. Assists with monitoring the time and attendance system. Supervisory Responsibility: This position has supervisory responsibility for the retail staff including the donation attendants, processors, and sales associates. Required Qualifications: 1. High school diploma or equivalent and at least 6 months of supervisory experience. Successful completion of both GGW’s Aspiring Managers and Employ Excellence may be substituted for this requirement. 2. Ability to effectively communicate verbally and in writing. 3. Reading and math skills at or above an 11th grade skill level. 4. Ability to bend and lift 40 – 50 pounds frequently. 5. Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift). 6. Previous cashier experience. 7. Basic working knowledge of computer applications and the internet. 8. Excellent customer service skills. Preferred Qualifications 1. Previous experience working in a retail department store environment. 2. Ability to coach and direct employees. 3. Ability to gracefully adapt to periodic and rapid change. 4. Fluent in English and Spanish. Physical Demands Medium Lifting 50 pounds maximum with frequent lifting and/ carrying objects weighing up to 25 pounds. Work Environment
Moderate Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)
RETAILMGRJOB
We are proud to be an EEO/AA employer minority/female/disability/vet. We maintain a drug-free workplace and perform pre-employment substance abuse testing (marijuana excluded).
Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
TITLE: Retail Team Leader DIVISION: Retail Operations
FLSA STATUS: Non-exempt
REPORTS TO: General Manager and Assistant Retail Manager
POSITION SUMMARY: Assists management in the operation of the Goodwill retail store; this includes customer service, recordkeeping, cash management, facility operation, communications, merchandising, and marketing inventory control. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.
Essential Competencies:
- Action Oriented
- Customer Focus
- Directing Others
- Functional/Technical Skills
1. Assists the store manager with the overall operation of the retail store.
2. Assists the store manager in the compliance and enforcement of company policy and standards.
3. Assists in performing daily administrative/clerical functions of store operations and cash transactions.
4. Monitors sales transactions associated with purchases and ensures proper sales procedures are followed by store associates.
5. Maintains the general appearance of store and premises according to Goodwill standards.
6. Assists to ensure the enforcement of store safety and security procedures.
7. Assists in settling customer complaints.
Other Duties and Responsibilities:
1. Makes bank deposits.
2. Opens and closes the store as necessary.
3. Assists in the supervision and training of retail associates.
4. Assists during the interviews and instructs workers in such a manner as to develop their full working potential. 5. Assists with maintain proper staffing levels. 6. Assists with monitoring the time and attendance system. Supervisory Responsibility: This position has supervisory responsibility for the retail staff including the donation attendants, processors, and sales associates. Required Qualifications: 1. High school diploma or equivalent and at least 6 months of supervisory experience. Successful completion of both GGW’s Aspiring Managers and Employ Excellence may be substituted for this requirement. 2. Ability to effectively communicate verbally and in writing. 3. Reading and math skills at or above an 11th grade skill level. 4. Ability to bend and lift 40 – 50 pounds frequently. 5. Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift). 6. Previous cashier experience. 7. Basic working knowledge of computer applications and the internet. 8. Excellent customer service skills. Preferred Qualifications 1. Previous experience working in a retail department store environment. 2. Ability to coach and direct employees. 3. Ability to gracefully adapt to periodic and rapid change. 4. Fluent in English and Spanish. Physical Demands Medium Lifting 50 pounds maximum with frequent lifting and/ carrying objects weighing up to 25 pounds. Work Environment
Moderate Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)
RETAILMGRJOB
We are proud to be an EEO/AA employer minority/female/disability/vet. We maintain a drug-free workplace and perform pre-employment substance abuse testing (marijuana excluded).
Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.