Job description

The Director of Collections is responsible for the direction and oversight of the day-to-day operations of the Collections team. This includes ensuring that monthly goals are met and that team members follow the Collections policies and procedures.

POSITION DESCRIPTION / DUTIES

Develop and implement process change that results in streamlining of process to impact both cost reduction and improved efficiency

Assist in claim collection processing and resolving issues with payers

Review daily statistics of team performance to ensure goals are met.

Ensure processes are in place to track and trend key performance indicators

Work with patients and guarantors to secure collections on outstanding account balances

Accepts incoming calls and effectively resolves escalated consumer complaints.

Comfortable handling issues and problem accounts from Collectors

Provide data and reporting to senior management regarding metrics, revenue generation, insurance collections, and ad hoc reporting

ABOUT US:

Exact Billing Solutions is a high-performance environment propelled by collaboration through philosophy of Empowering Your Ambition. The expectation for each team member is to provide a supportive high performance work environment. Exact Billing Solutions team members are charged with:

• Identifying challenges and collaborating with team members to design creative solutions and measurable outcomes.
• Motivate and hold team members accountable for excellent service standards.
• Commit to reliable, open and honest communication.
• Learning, teaching and sharing information.
• Both front line and management team members will be invited to participate in leading and driving initiatives to completion.

Technology

Technology is an essential part of managing the needs of our business. Team members are expected to use the instruments and systems identified as efficient and effective methods to manage day to day operations in their role. We encourage feedback on systems and/or instruments that hinder efficient performance.

Environmental Stewardship and Safety

• All Team members are responsible for preserving the cleanliness of the interior and exterior of the facility. Team members are expected to keep work and common break spaces (i.e. employee lounge) free from waste or any unkemptness that would detract from the aesthetics of the environment.
• Team members are expected to adhere to facility safety requirements, report unsafe practices or equipment, and use the appropriate protective equipment as needed.
• During the course of duties team members may have the opportunity to lift, twist, pull or push. Team members must be able to manage these activities up to 60 lbs.
• Any accident or incident must be reported immediately to a member of management for proper recording.
• Adhere to infection control standards and policy

HIPAA

Team members are required to adhere to policies and procedures implementing HIPAA requirements for the privacy and security of protected health information. Team members are permitted to use and/or disclose only minimum amount of Protected Health Information necessary to complete assigned tasks.

Reports all suspected violation of company’s HIPAA policies or procedures to direct supervisor.

Team Members excluded from Federal Healthcare Programs.

Exact Billing Solutions operates facilities that receive federal funding and may not employ or contract with an individual or entity that has been excluded from health care programs (for example, Medicare or Medicaid). Accordingly, if a team member or agent has been excluded from or is under investigation and may be excluded, they must notify a member of management immediately.

Job Type: Full-time

Salary: $65,000.00 - $75,000.00 per year

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Fort Lauderdale, FL: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Exact Billing Solutions is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We embrace diversity and inclusion in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Fort Lauderdale, FL 33319: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical collection: 5 years (Required)
• behavioral health and ABA treatment: 5 years (Preferred)
• Collaborate MD EMR and billing software programs: 3 years (Preferred)
• Behavioral Health out-of-network collection: 3 years (Preferred)
• Leadership: 5 years (Required)

Work Location: One location

Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.