Overview: H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 110,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.

Responsibilities: H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31.3 billion. H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

As a Production Specialist, you'll provide our Customers with fresh, made in store product, with a focus on hot foods such as rotisserie chicken and sandwiches. You'll maintain and ensure compliance with department and food safety / sanitation standards.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:
HEART FOR PEOPLE... willingness to deliver fast, fresh, and friendly customer service and teamwork with a great attitude?
HEAD FOR BUSINESS... culinary skills, critical thinking, and execution of written plans?
PASSION FOR RESULTS... drive to support your Team's focus on excellence and customer satisfaction?

We are looking for:

• culinary certification, or equivalent culinary training / work experience
• 1+ year experience in food prep / equipment
• strong communication and interpersonal skills

What is the work?
Production / Food Service:

• Cuts, slices, dices, chops, food for recipe preparation; preps in accordance with recipe specifications and SOPs
• Uses multiple and more complex production planning tools for all products to ensure 100% in-stocks
• Completes tasks at assigned workstation
• Assists in multiple cooking venues
• Assists in technical areas, and with catering orders, as needed
• Masters recipe preparation, including daily production to account for raw material variations and customer demand
• Prepares, packages, and stocks fresh product
• Performs other duties as needed

Food Safety / Sanitation:

• Ensures compliance with department Store and standard operating procedures
• Properly handles / maintains temperature integrity of all ingredients, product, and equipment operation
• Maintains organization and sanitation in food preparation areas
• Properly handles, operates, and maintains equipment
• Performs as a team member to help ensure a safe, clean, productive operation

Customer Service:

• Provides / ensures Customers a sense of urgency related to accuracy, speed, and freshness of their order
• Provides superior customer service at all times; provides internal customer service
• Ensures accurate production and delivery of e-Commerce customer orders Provides detailed knowledge of menu items, ingredients, prep methods, etc.
• Assists guests as needed

What is your background?

• Minimum age 18 (mandatory)
• High school diploma, or equivalent
• 1+ years of experience in commercial foodservice
• Experience in food preparation and equipment
• Culinary certification, or equivalent combination of culinary training / experience

Do you have what it takes to be a fit as an H-E-B Production Specialist?

• Culinary knowledge
• Understanding of nutritional values and ingredients
• Strong communication and interpersonal skills
• Reading and writing skills
• Technology skills
• Planning and organizing skills
• Culinary math skills for recipe conversion
• Ability to execute high-volume production

Can you...

• Function in a fast-paced, retail environment
• Work extended hours and / or rotating schedules
• Safely maneuver around moving mechanical parts
• Constantly* stand, walk, reach at waist, grasp
• Frequently be exposed to fumes or airborne particles, and toxic or caustic materials
• Frequently be exposed to heat
• Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction
• Occasionally be exposed to wet, cold, ambient temperatures, and loud noise
• Demonstrate the ability to lift 80 lbs, and manage in excess of 80 lbs with a team lift**

• While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

** It is Partners - responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

08-2021