Optris is a leader in the field of non-contact temperature measurement with a full line of pyrometers and infrared cameras developed to support industrial automation and research applications.

Our engineers and physicists pride themselves on designing the highest quality, most accurate, and most innovative infrared temperature measurement solutions for process applications.

Optris applications engineers work with customers to identify the physical dynamics important to configuring a solution that delivers accurate temperature measurements for industrial processes.

Our products are also used for research and development on applications ranging from basic fault diagnostics on printed circuit boards to electronics to high temperature 3D metal printing.

Position Overview:

Respond to technical questions submitted by sales prospects interested in the Optris line of infrared cameras and pyrometers by phone, email or chat. Discern customer application requirements, use scenarios and competitive product utilization and leverage this information to position an Optris product solution.

Principal Duties and Responsibilities:

• Develop and submit quotations on product configurations in response to customer requests.
• Offer technical and sales support to sales representatives and distributors on Optris products and measurement applications. Travel to customer sites with distributors is expected.
• Deliver training webinars to partner sales organizations highlighting our product line and the applications they service.
• Support major trade shows throughout the U.S. and Canada. Present the product line, answer questions and record customer contact information at no less than 5 trade shows per year.
• Respond to current customers with questions related to pyrometer, infrared camera and software use.
• Content contributions are expected for the development of marketing materials and sales presentations.
• Support new product development with feedback from customers and channel partners on applications and feature requirements.
• Support commissioning of large system installations at customer locations together with integration specialists from channel partner organizations.
• Other duties as assigned by supervisor.

Qualifications & Skills:

REQUIRED:

A bachelor’s degree in an engineering or science discipline is preferred.

A minimum of 3 years working in an application support or inside sales position with a technology-based company.

Experience with CRM information environments and the use of these environments for sales tracking and proactive marketing.

Strong organizational skills and attention to detail.

A valid passport and at least two trips per year to Berlin, Germany will be required to interface with technical personnel and to attend company meetings.

Business travel will be required and amount to as much as 40% of working days. The majority of this travel will be in the U.S. and Canada in addition to the international travel to Berlin detailed above.

Job Type: Full-time

Pay: $60,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Experience:

• Sales Experience: 1 year (Preferred)
• Product Demos: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

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