Role Overview

The Sales Associate is responsible for generating sales and building customer relationships in our flagship retail store. Associates who demonstrate high degrees of proficiency to interact with the customers and identify their needs will maximize their sales opportunities. The associate will be responsible for continuing the client contact beyond the initial sale. By capturing name, address, phone and email contact information, the associate will use multiple means to communicate and build relationships with the customers. The associate will also be responsible for maintaining the visual and housekeeping standards of the store. This will include the receiving of merchandise and presentation to the selling floor, processing of markdowns and removal from the floor for transfers. The associate must have an ability to successfully operate our point-of-sale (POS)register system and operate our email system.

Responsibilities

· Achieve and exceed the personal sales and productivity goals agreed upon with your store manager

· Demonstrate complete knowledge of the merchandises’ features and benefits to maximize the sales opportunity

· Be a quick thinker who listens to the customer and can identify his/her needs and overcome objections if raised

· Client Book Management and Clienteling

o Responsible for client development beyond the initial transaction; utilizing phone, email & written follow-up contact

· Maintain the housekeeping and visual standards of the store

· Safeguard the store’s inventory by adherence to the company’s loss prevention program

· Follow all store operational policies and procedures

Job Skills and Qualifications

· Prior experience in retail sales is preferred

· A sales-driven, goal-oriented individual who is personable

· Have a positive, high-energy, friendly, outgoing and engaging personality

· Must be willing to take the first step to initiate contact with the customers and identify their shopping needs.

· Demonstrate strong verbal and written communication skills allowing for effective communication with your customers

· Possess computer skills to operate our retail POS system, Word, Excel & email

o G-suite experience preferred

o Shopify POS experience preferred

· Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs

· Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs

· Ability to stand for prolonged amounts of time

Salary and Benefits:

The salary range for this role is $18-22 hourly, based on experience and qualifications.

· Quarterly clothing allowance

· Flexible scheduling

· On-site parking included.

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Los Angeles, CA 90036: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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