Sales Associate Job at Massage Envy
JOIN THE METUCHEN TEAM!
We are looking for a talented, energetic and competitive Sales Associate that thrives in a fast paced environment. Sales Associates will identify business opportunities by developing new prospects and interacting with existing customers in order to increase business. He/She will develop a keen understanding of Massage Envy Service, and be able to communicate our Values and Mission to prospective customers.
Responsibilities:
As Sales Associate, at this Massage Envy franchised location, essential responsibilities revolve around providing excellent services to members and guests.
These include:
- Answering phone calls.
- Set and achieve personal sales goals while supporting the goals of the team.
- Strong fundamental sales skills.
- The ability to multi-task with excellent follow through.
- Setting and checking members and guests in and out for appointments.
- Build lasting relationships with customers by contacting them to follow up on services /purchases, suggest new services and encourage them to come in regularly.
- Greet customers in a timely, professional and engaging manner.
- Promoting and Selling the Wellness Program.
- Re-engaging inactive members.
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
- Accepting constructive criticism in a positive manner and using it as a learning tool.
- Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
- Staying updated on retail products and promotions.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Education, Skills and Training:
- Have a high school diploma or equivalent (GED).
- Have strong phone and computer skills.
- Have previous customer service and sales experience (required).
- Be able to prioritize and perform multiple tasks.
- Work cohesively with others in a fun and fast-paced environment.
- Possess general knowledge of Massage and Esthetic services and modalities.(Preferred)
- Proven ability to set and achieve sales goals.
- Competitive drive and entrepreneurial confidence to succeed in a commission-based environment.
- Demonstrated ability to develop relationships with customers and coworkers.
- Knowledgeable and enthusiastic about wellness.
- Ability to quickly learn new procedures and processes.
- Strong organizational and follow-through skills.
- Excellent communication and interpersonal skills.
- High level of ownership, accountability and initiative.
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends
Supplemental Pay:
- Commission pay
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Communication method(s) used:
- Phone
- Chat
- In person
Typical start time:
- 8AM
Typical end time:
- 9PM
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Innovative -- innovative and risk-taking
- Aggressive -- competitive and growth-oriented
- Outcome-oriented -- results-focused with strong performance culture
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Company's website:
- MassageEnvy.com
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekend availability
Ability to commute/relocate:
- Metuchen, NJ 08840: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Sales: 1 year (Required)
- Customer service: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: One location
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