Sales Associate Job at Massage Envy

Massage Envy Metuchen, NJ 08840

JOIN THE METUCHEN TEAM!

We are looking for a talented, energetic and competitive Sales Associate that thrives in a fast paced environment. Sales Associates will identify business opportunities by developing new prospects and interacting with existing customers in order to increase business. He/She will develop a keen understanding of Massage Envy Service, and be able to communicate our Values and Mission to prospective customers.

Responsibilities:

As Sales Associate, at this Massage Envy franchised location, essential responsibilities revolve around providing excellent services to members and guests.

These include:

  • Answering phone calls.
  • Set and achieve personal sales goals while supporting the goals of the team.
  • Strong fundamental sales skills.
  • The ability to multi-task with excellent follow through.
  • Setting and checking members and guests in and out for appointments.
  • Build lasting relationships with customers by contacting them to follow up on services /purchases, suggest new services and encourage them to come in regularly.
  • Greet customers in a timely, professional and engaging manner.
  • Promoting and Selling the Wellness Program.
  • Re-engaging inactive members.
  • Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
  • Accepting constructive criticism in a positive manner and using it as a learning tool.
  • Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
  • Staying updated on retail products and promotions.
  • Recognizing and supporting team goals and creating and maintaining positive relationships with team members.

Education, Skills and Training:

  • Have a high school diploma or equivalent (GED).
  • Have strong phone and computer skills.
  • Have previous customer service and sales experience (required).
  • Be able to prioritize and perform multiple tasks.
  • Work cohesively with others in a fun and fast-paced environment.
  • Possess general knowledge of Massage and Esthetic services and modalities.(Preferred)
  • Proven ability to set and achieve sales goals.
  • Competitive drive and entrepreneurial confidence to succeed in a commission-based environment.
  • Demonstrated ability to develop relationships with customers and coworkers.
  • Knowledgeable and enthusiastic about wellness.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability and initiative.

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

  • Employee discount
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekends

Supplemental Pay:

  • Commission pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Sales Experience: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Communication method(s) used:

  • Email
  • Phone
  • Chat
  • In person

Typical start time:

  • 8AM

Typical end time:

  • 9PM

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Innovative -- innovative and risk-taking
  • Aggressive -- competitive and growth-oriented
  • Outcome-oriented -- results-focused with strong performance culture
  • Stable -- traditional, stable, strong processes
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

Company's website:

  • MassageEnvy.com

Benefit Conditions:

  • Only full-time employees eligible

Work Remotely:

  • No

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Rotating weekends
  • Weekend availability

Ability to commute/relocate:

  • Metuchen, NJ 08840: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Sales: 1 year (Required)
  • Customer service: 1 year (Required)

License/Certification:

  • Driver's License (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: One location




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