• Customer Service & Sales - Greets and assists customers in finding products and delivers outstanding customer service - Demonstrates exceptional customer service behaviors consistently - Partners with other team members when additional support is needed - Actively listens to customer issues in a calm and agreeable manner to resolve problems

• SET / Visual / Environment - Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance - Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale - Responsible for maintaining all fitting room and sales floor recovery processes to ensure a clean and organized store environment - Contributes to the execution of visual elements to support merchandising statements - Responsible for stockroom maintenance

• door to floor / Restock / RFID & Inventory - Follows placement directions to effectively place & set merchandise statements - Contributes to merchandise receipt and reverse logistics processes - Assists with the execution of inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification (RFID) scans, etc.) - Contributes to the Shoe on Display restocking process, including mismates and stockroom organization - Contributes to the restock program to identify replenishment opportunities

• Omnichannel * Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed * Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed

• General Operations - Responsible for hourly restroom recovery throughout the store - Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities - Assists with the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO’s to ensure integrity of inventory and prevent shrink

• Performance Standards - Supports company shrink and safety initiatives - Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

Job Type: Part-time

Pay: $14.50 - $17.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Lynnwood, WA 98037: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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