Sales and Marketing Support Administrator

Position Overview

Evriholder Products is seeking a Sales Support Administrator with a proven ability to identify opportunities and deliver effective strategies to generate results within the retail landscape. This position will focus on new item set up, sales support and customer service. The ideal candidate is detail-oriented, and has excellent written and verbal communication with knowledge of Microsoft Excel, Word, PowerPoint and Outlook.

Duties/Responsibilities:

• Time management and organization skills to handle multiple projects at one time and complete tasks efficiently and quickly.
• Manage documents (i.e., scanning and attaching information into Sales Management System and other documents) and the execution of requested workflows.
• Provide Customer Service with strong professional conversation etiquette, via email, phone or other platforms when interacting with customers and consumers.
• Clear communication and the ability to explain concepts in simple terms to help the consumer work through problems and accurately describe products.
• Problem-solving with critical and creative thinking to identify and resolve issues.
• Ensure catalog and price lists are accurate and updated as needed with new items.
• Ship samples to customers, consumers and tradeshows as needed.
• Support sales with general admin tasks to assist in achieving team objectives and goals.
• Communicate frequently with sales agents, sales managers, and executives to develop and implement new methods and procedures for increasing sales, promoting brand awareness, encouraging customer loyalty, and expanding market territory.
• Keep up with new product launches and ensure the sales team and ecommerce platforms are up to date.
• Facilitate the timely and accurate input and maintenance of required information in vendor portals (ie. Walmart, Home Depot, Ulta Beauty and more)
• Review budget and pricing information as needed to verify accuracy and assess profitability, and calculate necessary modifications to meet financial goals.
• Occasionally attend and assist with offsite sales related events and meetings.

Required Skills/Abilities:

• Be willing to adjust efforts to ensure that work and attitude are helpful to others, being self-accountable, creating a positive impact, and being diligent in delivering results.
• Computer literacy: Microsoft Office: Excel, Word, Outlook and PowerPoint
• Time management and organization: Use a variety of organization methods, including calendar management, to handle multiple projects at one time and completing tasks efficiently and quickly within deadlines.
• Ability to work in a fast pace environment
• Prior work experience within a CPG (Consumer Packaged Good) is desirable
• Strong communication and interpersonal skills and dedication to customer satisfaction
• Knowledge of sales practices and the most efficient customer service techniques
• Ability to interpret sales metrics and perform data entry
• Ability to pay strong attention to detail
• Prior experience working in a sales and/or customer contact environment preferred.
• Prior experience using various software, mainly Wrike and Sage.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 35 pounds at times.

Job Type: Full-time

Pay: $28.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: Hybrid remote in Brea, CA 92821

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