Don’t just do a job. Be part of the amazing and extraordinary lives of some of the most interesting people on earth. As part of our Seniors Helping Seniors Raleigh team you’ll empower seniors to continue to live independent lives while joining a dynamic, high-energy team that creates an enjoyable and rewarding workplace.

Benefits include

• FT position in a casual setting

• Competitive pay

• Opportunity for growth and advancement

• Paid vacation

• On the Job Training

We are looking to add a dynamic, high-energy team member who enjoys making a difference in the lives of seniors. The ideal candidate will demonstrate exemplary performance in their ability to prioritize, multitask, organize, learn quickly, and answer YES to the following questions:

• Are you looking to be part of a mission-based company providing social benefit, and helping those who need your help?
• Are you team-oriented, and collaborative?
• Do you enjoy interacting with people, helping to solve problems, and developing exceptional relationships with clients and caregivers?
• Do you thrive in a fast paced environment requiring resourcefulness to meet the challenges and critical commitments our senior clients rely on?

Responsibilities include:

• Achieving excellent customer service with clients and care staff utilizing phone, text, and emails as appropriate.
• Managing incoming calls in a friendly, professional, and knowledgeable manner.
• Creating and maintaining Client and Caregiver schedules with an emphasis on creating high quality matches in order to provide high-quality care to exceed client expectations.
• Scheduling and coordinating staffing activity, utilizing the WellSky (ClearCare) software system.
• Remediating client and employee scheduling issues to ensure problems are resolved and communicated.
• Maintaining applicable documentation for caregivers and client’s files.
• Project a caring, inclusive environment in the office and to all who interact with us.

Skills and Experience:

• Compassionate team player able to adapt within a fast-paced environment.
• Self-starter able to prioritize and multitask in a time sensitive manner.
• Interested in participating in the mission of our company to provide essential services to our senior community.
• Positive attitude.
• Above average human relations, and customer service skills.
• Excellent written and verbal communication skills with diverse audiences (especially on the phone).
• Prior staffing experience with home care agency scheduling a plus but not required.
• Knowledgeable in Microsoft Office Suite and Health Care software preferred
• Ability to keep others calm in an emergency.
• Exceptional organizational skills
• Ability to proof and validate own work.
• Availability for occasional shifts on a scheduled basis.

• Available on-call one weekend per month

https://shswakeforest.clearcareonline.com/apply/

For more information on Seniors Helping Seniors see our website:

https://seniorcareraleighnc.com/

Job Type: Full-time

Schedule: Flexible -within core hours of Monday-Friday, 10 am- 4 pm; on call one weekend per month

Pay: Competitive based on skills and experience

Reports to: Agency Owner

Job Type: Full-time

Pay: $17.50 per hour and up