Scheduler - Remote Job at Gladstone Clinic
Essential Duties and Responsibilities:
- Answer calls within 3 seconds or less.
- Complete a standard call within 5 minutes.
- Provide excellent patient care/customer service at all times.
- Manage time efficiently while both on and off the phones.
- Prioritize tasks/calls in order of importance.
- Respond cooperatively to constructive criticism.
- MUST be able to ensure a distraction free work environment
Education/Experience Requirements:
- High school diploma or equivalent required
- 2 year post high school education preferred
- 1-2 years customer service experience required; phone-based highly preferred
Additional Requirements:
- Must have high-speed internet connection.
- Must pass a pre-employment background screen.
- Must successfully pass ALL pre-employment assessments.
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