Job Purpose

Under the direction of the School Principal the School Admissions Manager will lead the effort to ensure the school is fully enrolled with the scholars we strive to serve. The Director of Enrollment Management will also be instrumental in the growth, development, and evaluation of the School Admissions Manager. This important role will be responsible for creating an outstanding experience for current and prospective parents primarily through the Decision and Advocacy stages of the Parent Experience Journey (PEJ). The School Admissions Manager with support from the Director of Enrollment Management will also be responsible for the planning and execution of all recruitment & retention events for current and prospect families that bring to life the unique identity of the school in an engaging way.

Essential Responsibilities and Competencies

Scholar Recruitment (30%)

• Guide parents through the admissions process, making the experience positive, straightforward and engaging.
• Build an understanding of each family’s needs and interests throughout the PEJ.
• Collaborate with school leadership to drive conversion at each stage of the pipeline by maintaining a focus on 'closing' towards the next step.
• Manage data capture and lead management through CRM system.

Choice Program Management & Compliance (40%)

• School Choice Administrator
• Serves as school point of contact for families interested in enrollment, accepting and approving Choice applications for school

Engagement and Retention (30%)

• Develop and manage the annual recruitment and event calendar for the school.
• Build the school online community through social media, driving followers and engagement
• Build scholar retention plan and create touch point throughout the summer months to confirm fall attendance (may include post cards, welcome gifts, phone calls, home visits, etc.).
• Lead and support the school team throughout the re-enrollment process to optimize the retention of existing scholars and families.
• Build culture of advocacy with goal to create scholar and parent ambassador groups
• Ensure school website is kept up to date with correct staff information and event calendar

Qualifications

• Bachelor’s degree preferred or at least 3 years of similar school enrollment experience
• At least two years of work experience as an administrative professional or in customer service; education sector experience a plus
• Experience working with youth and families in low income urban communities preferred
• Experience with the Milwaukee Parental Choice Program preferred
• Experience with a Client Relationship Management system preferred
• Excellent time management skills and flexibility in dealing with multi-functional tasks
• Outstanding written and verbal communication skills
• Must be proficient in Microsoft Word and Excel, Google products, knowledge of school-based software systems preferred

Competencies

Mindset

Collaborative Relationships- Building Relationships

Builds strong, trusting, and nurturing relationships that are always respectful and that are tailored to meet the needs of key stakeholders

Collaborative Relationships- Communication

Demonstrates cross-cultural communication and active listening skills. Delivers thoughtful, clear, concise information to others in verbal, written, and electronic communication in all settings

Forming Character – Ethical Practice/Integrity

Assumes responsibility and accountability for actions and displays a conscientious effort to exemplify the highest ethical standards

Serving Leader – School Culture

Aligned to the organizational norms, core values, beliefs, symbols and character that make up the culture of the school

Knowledge

Resource Management – Stewardship and Managing Resources

Demonstrates accountability, discretion, and sound judgment in managing budget and school resources

Serving Leader – Leadership and Development

Facilitate execution of the school's strategy through collaborative leadership, winning mindshare and growing the capabilities of oneself and key stakeholders

Application

Resource Management – Scholar Recruitment

Support scholar recruitment efforts by building collaborative community and family relationships to increase scholar enrollment year over year

Resource Management – Budgeting and Planning

Assist with annual budgeting and planning process

Resource Management – Records Management

Maintain accurate and complete records

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.