When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create meaningful contributions to the world.

The NanoPort team, within the Sales and Service Division Organization, runs a pioneering electron microscopy facility, supporting Thermo Fisher Scientific’s account managers and external customers. Key elements of the teams' success include the following:

• Carefully prepare product and workflow demonstrations, based with a solid understanding of customers’ application needs, providing evidence of our unique value and solution in a highly driven market.
• Provide customer applications training and support, allowing users to obtain the best possible results and value from their instruments in the shortest possible time.

How will you make an impact?

The Applications Scientist team is responsible for providing technical expertise in the support of our Americas sales efforts at specific customer sites. This position is ideal for an expert technologist wanting to be involved with a diverse team and exposed to a constant variety of customer application areas.

What will you do?

• Perform high quality cryoTEM product demonstrations, including the development of new techniques and applications for Thermo Fisher Scientific partners and customers, particularly those in the Life Sciences marketplace.
• Conduct customer training and translate customer needs into workable solutions.
• Technical product guide assisting with all phases of the sales cycle.
• Cultivating positive customer relationships and acting as a high-level customer interface for specific instrument/applications issues, explaining complex technology details, giving in depth technical presentations, and assisting in applications development.
• Customer support and applications training post sales cycle and after instrument has been installed.
• Provide continuous feedback to the product groups on system performance, features, and potential problems while collaborating with marketing/development groups on future product developments.

How Will You Get Here?

Education:

• A university degree in Materials Science, Chemistry and or Physics is required. An advanced degree is preferred.

Knowledge, Skills, Abilities:

• Knowledge and recent hands-on experience with cryoTEM is required, single particle data acquisition and reconstruction or cryo tomography data acquisition and processing would be appreciated.
• Demonstrated ability in a relevant position within the research environment with recent experience using cryoTEM technology.
• Knowledge of advanced technology diagnostics as well as troubleshooting techniques, operational optimization, and experience of analytical equipment; specifically, electron/ion microscopes.
• Strong interpersonal and communication skills tailored for a diverse audience are critical for this position.
• Excellent customer interfacing skills a must
• Proven track record to work well with cross-functional and cross-cultural diverse teams.
• Ability to travel both domestically and internationally (up to 50%), possession of a valid passport.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.