From Intake to Outcomes,
CareMetx is dedicated to supporting the patient journey by providing hub services, innovative technology, and decision-making data to pharmaceutical, biotechnology, and medical device innovators.
Job Location:
Remote in the United States only
Note: All applicants must be authorized to work in the US.
Job Title: Scrum Master
Reports To: Director, Agile Practices
Position Summary:
As a
Scrum Master within the CareMetx technology organization, you’ll act as a servant leader in guiding one or more teams in effective Agile delivery. Our Scrum Masters are open, approachable, collaborative, and enjoy working with passionate people to deliver valuable solutions to complex problems. They are proactive in identifying opportunities for improvement and working with the team and broader organization to drive continuous improvement. Facilitation, servant leadership, and analytical skills are key to this role.
At CareMetx we are building a best-in-class Agile delivery organization. As part of this role, you will be asked to coach one or more teams and will be a key contributor in helping to lead our Agile journey. You will partner with Product, Program management, and other key stakeholders to build discipline within an inclusive, transparent delivery process which breaks down barriers and bridges the gap between business and technology. We value diversity, intellectual curiosity, and problem solving as key inputs to our success and long-term growth. We’re excited to see what you’ll bring to our team.
Primary Duties and Responsibilities:
- Serve as Scrum Master in providing servant leadership and coaching to 1-2 Agile delivery teams within a fast-paced, rapidly growing environment
- Partner with Product to help the team(s) maintain healthy backlogs
- Create an environment of collaboration within the teams that allows for open dialogue and productive solutioning
- Communicate and collaborate around impediments, risks, and dependencies which jeopardize commitments and/or predictable, frequent delivery of working tested software
- Manage delivery team metrics and partner with product and program management around performance relative to current planning & capacity management
- Coach team(s) and organization around effective, predictable Agile delivery – e.g. user story writing, sizing, backlog management, cross-functionality, etc.
- Helps build high-performing teams, build a shippable product, and is responsible for leading predictable Agile delivery to support various upstream and downstream teams
- Serves as the servant leader for the team to ensure clear communication and organization of the team
- Facilitate Agile ceremonies for the delivery teams including sprint planning, backlog refinement, daily stand-ups, sprint retrospectives, sprint demos, etc.
Education and Experience Qualifications:
- Experience within the Scrum Master providing servant leadership and social engineering to Agile delivery teams for three (3) or more years. Five (5) or more years of related experience is desirable
- Expertise within providing servant leadership for teams to deliver effectively and predictably
- Demonstrated experience utilizing analytical skills to drive creative solutions to complex problems
- Demonstrated excellence within servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
- Ability to manage work in a highly technical, changing environment
- Agile/scrum master certification would be nice to have
- Demonstrated understanding for the value and applications of incremental delivery and a disciplined metrics strategy in driving predictable delivery
- Experience in partnering with Product, Engineering, Program Management, and others in delivering end-to-end solutions that consistently meet client needs
- Understanding for broader engineering and/or business processes, tools, and techniques that can be leveraged and applied to bring value to the team and/or organization
- Demonstrated experience ensuring that the technical expectations of deliverables are met through Agile processes; additionally, support the continuous improvement of those processes
Minimum Skills, Knowledge and Ability Requirements:
- Overall 5+ years of experience in Agile software development/delivery
- Minimum 3 years of experience in scrum master role
- Excellent verbal/written communication skills
- Experience in guiding new teams in establishing and continuously improving Agile delivery practices and tools
- Ability and desire to add value in a highly innovative and empowering setting
- Experience in utilizing Jira/Confluence (or other Agile work management systems) to centralize, track, and measure information pertaining to how the team delivers value into the organization
- Possess strong interpersonal skills and attention to detail
- Proven ability to communicate effectively both orally and in writing
- Demonstrated ability to manage multiple tasks and interface with a wide range of stakeholders
- Experience appropriately escalating issues to management as necessary/needed.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee must also occasionally lift and/or move up to 10 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Schedule:
- Must be flexible on schedule and hours
- Must be willing to work weekends if required to meet company demands
- CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.
At
CareMetx we work hard, we believe in what we do and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers don’t pay, and providing clinical services.
CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.
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