At Urbana our mission is to improve lives by helping people get the most out of cannabis. We were voted “One the best dispensaries to visit with your Mom”, which says a lot about our service and style.

Our Greeter team is the face of our store. As part of this team you are the first person our customers talk with and the last person they see as they leave. We are looking for people who take pride in providing exceptional customer service and ensuring that everyone feels like they Belong.

We offer one of the highest hourly rates in the industry ($23-26/hr), including full benefits after 60 days. Having a guard card is preferred, but if will can provide exceptional customer service and are committed to caring for our community, Urbana will pay for you to earn your guard card online. We are one of the fastest growing dispensaries in California and we’re looking for team members who want to grow with us.

If you love helping, being part of a fun, smart and committed team we would love to meet you.

Applications submitted through the City of San Francisco Workforce Development site have priority consideration: https://workforcelink.force.com

You can also apply directly through our Careers Website at https://urbana.breezy.hr/

• Full-time or part-time positions
• Flexible scheduling
• Cannabis training providedSkills & Requirements

No cannabis dispensary experience is required-just a love of people, a great attitude, warm disposition, outgoing personality and a California Guard Card (or a commitment to get one with Urbana's support).

Loss Prevention Security team members that have worked at clubs, restaurants, hotels, grocery stores or special events are a perfect match for our busy stores and are encouraged to apply. This role requires you to stand for the entire shift in outdoor San Francisco weather conditions and welcome each guest to our stores

RESPONSIBILITIES :

• Welcome each guest with warmth, hospitality and and exquisite customer service, while remaining in compliance with all city, state and federal regulations.
• Greet passersby on the street and let them know about our store hours, promos and specials
• Create and sustain a climate of industry-leading safety and facility integrity.
• Ensure that customers and staff are following compliance requirements
• Provide excellent customer service to each retail store guest
• Complete all assigned duties, ensuring that all procedures are carried out to departmental standards, including all associated opening and closing duties as needed.
• Utilize opening and closing checklists.
• Ensure that retail stores are prepared to prevent, defend and/or respond to any criminal activity, system failure or medical emergency
• Follow all security procedures, including but not limited to:
• Monitor and ensure safety of the retail and lounge spaces, ensure safety of staff,

vendors, and customers, check IDs, ensure asset protection, answer all questionsaccurately, maintain security of the store throughout service.

• De-escalate situations and alert the MOD
• Call 911 as necessary.
• Refrain from using force except to push away a suspect from harming them physically.
• Patrol the block, pick up trash, and circulate through the lounge.
• Observe and report all breaches of security to management immediately.
• Maintain a working knowledge of all cannabis selections and products available in the store.
• Monitor retail floor and lounge to ensure optimum customer service and perform loss prevention
• Arrive on time and take scheduled breaks for each shift.
• Participate in continuing education.
• Monitor customer activities for conditions that require immediate management response for safety. Communicate and respond to any situation with the guidance of management.REQUIREMENTS
• Must 21 years of age or older
• High school diploma or GED
• Valid California Guard Card
• Remain in uniform, well-groomed, polished and professional at all times.
• You are always required to wear your identification badge

We offer flexible schedules and one of the best compensation packages in the fast-growing cannabis industry.COMPENSATION & BENEFITS:

• Competitive hourly rate
• Health, dental and vision insurance with a choice of carriers and 80% employer contribution for full-time employees
• Life insurance paid for by employer
• Paid vacation for full-time employees
• Employee discounts
• Product Education
• Commuter Benefits
• Group social activities

Recruiting and employment services for Urbana are provided by Good Living Services, Inc., an equal opportunity employer that conducts a routine background check on all applicants after making a conditional offer of employment. Employer-sponsored health benefits are offered to full-time employees that have met the waiting period requirements of each applicable insurance carrier. We proudly support the San Francisco Equity Program. If you meet the criteria as an equity applicant at http://www.officeofcannabis.sfgov.org, please inform us in your cover letter for priority processing.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Urbana is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Weekend availability

License/Certification:

• Guard Card (Preferred)

Work Location: In person

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