Security Officer Maryland Job at Live! Casino & Hotel
Live! Casino & Hotel Hanover, MD 21076
$19 an hour
Overview
Why We Need Your Talents:
Are you
alert,
attentive and pay
attention to detail?
If you’re a vigilant, hard worker, with lots of energy, this role is for you!
Live! Security Ambassadors are the eyes and ears of our casino operations. Whether it’s high or low traffic, you will be constantly moving throughout the property, providing excellent customer service to guests while being a key source of information. No event takes place on property without security so there will be plenty of opportunities for overtime. There are opportunities for growth no matter your level of experience. Our security department frequently promotes within; therefore this role is an excellent building block for your career at Live!
Compensation: $19.00/hour
Shift: Grave 11PM-8AM
Responsibilities
Where You'll Make an Impact:
- Greet guests with a smile and a warm welcome
- Check ID cards of guests entering the casino and hotels. Refuse to admit persons under the age of 21 and who cannot show proper authorization or who are carrying weapons or other prohibited items
- Be able to explain the rules, regulations, and code of conduct for the casino and hotels
- Interact with the public in a professional manner when providing assistance, giving directions and responding to inquiries
- Assist with customer disputes and complaints, intoxicated subjects, criminal matters, and traffic control; otherwise refer to management
- Notify supervisor, manager, surveillance and/or Casino and Hotel Operations Manager of any unusual events, incidents, or crimes
- Respond to medical or fire emergencies, such as sick or injured guests.
- Staff the Employee/Visitor Entrance ensuring only authorized personnel enter; maintain a log of visitors and vendors visiting the facilities
- Monitor guest and team member passage in and out of restaurants and gaming areas
- Control traffic congestion in the valet and parking areas
- Write and investigate first reports of injury when applicable
- Assist in transporting money, chips, tokens, and markers
- Responsible for checking for and reporting safety hazards
- Ensure the safety and security of all guests and team members
Skills to Help You to Succeed!
- Ability to read/write memos and reports.
- Ability to answer telephones in a professional manner.
- Ability to multitask.
- De-escalation skills.
- Ability to demonstrate empathy to patrons.
- Good customer service skills.
- Must have a valid driver's license.
- Ability to perform duties under frequent time pressure in an interruptive environment
- Ability to be alert at all times.
- Dexterity will be required to perform day-to-day activities and during an emergency.
Qualifications
Must-Haves:
- Education: High school diploma or GED equivalent is preferred.
- Experience: At least One (1) year of consistant experience in security with a focus on guest service.
- License: Must be able to comply with all state gaming regulations, which may include obtaining a license
Physical Requirements
- Ability to stand and walk for extended periods of time.
- Ability to ascend and descend stairs.
- Ability to work in extreme temperatures (both hot and cold).
- Ability to lift up to 50 lbs.
What We Offer
Perks We Offer You
- Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
- Generous retirement savings options are available.
- Free uniforms
- Free parking
- Discounted meals
- Service and Attendance bonuses
- Tuition reimbursement
- Discounts on hotels, theme parks, travel, and more!
Life at Live!
- 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.