Security Officer | Part-Time | Santa Clara Convention Center Job at Oak View Group
Oak View Group:
Strengthened by our Differences. United to Make a Difference.:
Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.
Overview:
The Facility Security reports to the Security Manager. In this role, you will assist the Security Manager. This position operates under direct supervision and mentorship of the Security Manager.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
- Immediate point of contact when clients arrive BOH
- Prepare dock, ramps, BOH spaces being used prior to move-ins, manage traffic in those areas
- Understanding of client/vendor/exhibitor locations to be able to provide directions
- Fast communication with other teams that aren’t immediately present if client/vendors have needs (AV, set changes, technical issues, equipment requests). Can provide/start paperwork.
- Manage vehicle & truck traffic in lot, ramps, roundabouts, give directions. Keep traffic moving (load/unload procedures w/ vehicles).
- Manage checkouts for access key cards for access to elevators, event rooms, entrances/exits
- Operate service elevators to facilitate move-ins. Can lock out elevators when needed
- Secure the Santa Clara Convention Center prior to arrivals- clear POIs and keep clear during times building is mostly empty.
- High visibility during any scheduled times. Keep POIs off premises
- De-escalation & intervention training- high frequency of mental illness/drug use downtown
- Direct traffic in the building as guests arrive, move between events
- Lost & Found Services- coordinate with registration @1m admin when guests have needs
- Crowd control- safe flow to/from specific/restricted entries with high #s of guests
- Monitor and maintain cameras to ensure reliable ongoing feed
- Coordinate quickly with local PD in case of emergencies
- Emergency response duties relate to exiting guests, stairwells
- Door ID security: only authorized/ID guests can enter during events
- Noise reduction BOH/FOH during events where silence should be maintained
- Training for alcohol @ events- restrict access, stop outside alcohol, over-indulgence, respond to and prevent behaviors related to alcohol from occurring. Enforce smoking laws near building
- Guest safety in the Santa Clara Convention Center/facilities (elevators, balconies, escalators, air walls etc.)
- Maintain fire code- in event rooms, BOH
- Documentation throughout the entire time we're present
- Ability to work weekends and holidays.
- Ability to climb stairs, walk and stand for extended periods of time and lift up to 25 lbs. unaided.
- Ability to prioritize tasks & work in a fast paced environment.
- Good verbal communication skills.
- Ability to follow written instruction.
- Ability to manage time efficiently.
- Ability to work well unsupervised.
- Ability to bend, reach, pull, twist, and lift a variety of objects.
Strengthened by our Differences. United to Make a Difference.:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Vaccination Statement:
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
EEO:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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