IT Infrastruct Analyst, II

Description

IT Infrastructure Analyst

JOB SUMMARY :

Southern Company owns and operates several data center and computer room locations throughout its service territory. These locations provide the hosting environment for the applications, servers, storage, security, network and transport infrastructure required for core business operations. This analyst position will receive daily/weekly work direction from the Data Center Operations Manager or Lead IT Infrastructure Analyst regarding IT infrastructure project assignments and operational issues within the data center environment.

Primary duties will include network, firewall and server installation/removal and connectivity requests from Smart IT and updating inventory systems (APART/DCIM) accordingly. This role will also respond to infrastructure break/fix issues and serve as the escort for IT service vendors needing access to the data hall.

JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills )

Location: Candidates for this position must be willing to reside within a reasonable daily commute (45mins – one way) to Athens, Georgia. During the first 18-24 months, there will be high project demand at the Atlanta Data Center. Employees will be paid for travel expenses incurred beyond the normal expenses to commute to Athens.

Education / Experience:

• Four-year degree in a related technology field with 2 years’ relevant experience.

OR

• Two-year degree in a related technology field with 4 years’ relevant experience.

OR

• Six years relevant experience working within a data center or similar technology environment installing and supporting network, servers, firewalls and storage infrastructure.

• Proven track record in support of problem resolution and project implementation is expected

General Competencies:

• General knowledge of data center operations

• Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments

• Ability to negotiate with and influence others – internally as well as vendors

• Ability to build relationships and work in a team atmosphere

• Ability to provide and accept feedback

• Strong analytical and troubleshooting skills

• Must demonstrate the Southern Company Values – Safety First, Unquestionable Trust, Superior Performance and Total Commitment.

• Professional oral and written communication skills

Technical / Leadership skills:

• Knowledge of Data Center/Computing infrastructure components

• Knowledge of structured fiber optic and copper cable standards, management, and utilization

• Very high emphasis on leadership and planning. Must be able to look ahead be proactive.

• Ability to analyze information from multiple sources for complex problem resolution

• Ability to work independently, prioritizing major tasks by overall impact to the company

• Understand/achieve business, Technology Organization, and departmental goals, strategies, and plans

• Ability to effectively utilize standard Company computing applications (i.e. Outlook, Word, Excel, etc.)

• Ability to appropriately utilize documentation tools as required by specific job (CAD, VISIO, etc.)

Physical Demands / Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee and those an employee may encounter while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Infrastructure Analyst job requires the ability to occasionally drive long distances, travel overnight, be subject to 24x7 call out, work shifts greater than 8 hrs, lift / carry items up to approx. 75 lbs, climb stairs / ladders, and work in areas requiring specific safety measures such as working in tight spaces, protecting against electrical hazards and working at elevated heights.

#LI

Southern Company (NYSE: SO) is America's premier energy company, with 44,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million electric and gas utility customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a national recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top utilities in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Field: Information Technology

Job Type: Standard

Primary Location: Georgia-North Georgia-Athens

Operating Company: Southern Company Services

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

Georgia Power Northeast Region Operating HDQ (205Athens)

205

Dairy Pack Road

Athens, 30607

Req ID: SCS2011469