Department Summary:
Job Duties and Responsibilities:
The ideal candidate must have subject matter expertise and extensive prior experience with testing, troubleshooting, and operation of E911 technologies. The candidate must also possess a firm understanding of wireless E911 4G (LTE) and 5G (VoNR) call flows and must be able to support the testing and implementation of new technologies or upgrades while maintaining compliance with FCC regulations.
Experience with Location-Based Services (LBS) technologies, including z-axis locations delivery and accuracy testing, is highly desired.
A strategic part of the DISH Wireless business, this role presents a unique opportunity to collaborate closely with various business units.
In this role, you will:
#LI-CG2 Skills, Experience and Requirements:
DISH is transforming the future of connectivity. We’re doing it by building the country’s first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it’s a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world.
DISH Wireless is seeking a Senior E911 Engineer to join its Regulatory Services team. This role is responsible for the engineering, operations, testing, and compliance of the E911 Emergency Services program for DISH Wireless and will report to the Head of Regulated Services.
The ideal candidate must have subject matter expertise and extensive prior experience with testing, troubleshooting, and operation of E911 technologies. The candidate must also possess a firm understanding of wireless E911 4G (LTE) and 5G (VoNR) call flows and must be able to support the testing and implementation of new technologies or upgrades while maintaining compliance with FCC regulations.
Experience with Location-Based Services (LBS) technologies, including z-axis locations delivery and accuracy testing, is highly desired.
A strategic part of the DISH Wireless business, this role presents a unique opportunity to collaborate closely with various business units.
In this role, you will:
- Manage the E911 Emergency Services program from solution implementation to day-to-day operations.
- Collaborate with Core, RF Engineering and other business units to ensure the proper operation of E911 solutions.
- Participate in roadmap planning to evolve the E911 program to meet changing FCC requirements.
- Collaborate and consult with cross functional teams and regulatory Legal as a subject matter expert (SME) and build processes to maintain E911 compliance and protect DISH’s network.
- Develop and maintain SME, collaborative relationships across key organizations.
- Define and implement Key Performance Indicators (KPIs) that accurately track and report E911 performance and compliance.
- Work closely with DISH’s Gateway Mobile Location Center (GMLC) provider to investigate and resolve E911-related issues.
#LI-CG2
As a successful Engineer, you will have:
- B.S. in Electrical Engineering (or related technical field) and a minimum of 6 years of wireless engineering experience. Relevant job experience will be considered in lieu of a university degree.
- Deep understanding and prior experience with E911 Emergency Services and location technologies.
- Firm grasp of FCC Rules and Regulations related to E911 with ability to operationalize E911 technologies in a way that maintains compliance.
- Demonstrated career progression, both in increasing responsibilities and skill development.
- Excellent verbal, written, and critical thinking skills with the ability to work with key organizations and Data Analysts as an E911 subject matter expert and consultant.
- Ability to support Maintenance Window activities.
- Ability to coach and grow the team’s knowledge.
- Understanding of Key Performance Indicators (KPIs) required for performance tracking and reporting.
- Experience overseeing network change management and testing.
- Experience with incident management and Root Cause Analysis.
- Ability to work in a fast-paced environment, under pressure, and with strict deadlines.
We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
Salary Range: USD $87500.00 - $143750.00 / Year
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
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