Senior Principal - Digital Commerce (Experience Transformation & Innovation) Job at Infosys
What makes Infosys a wonderful place to work:
We are a highly collaborative and entrepreneurial organization. We believe that diversity, inclusion, and shared values are key to building extraordinary teams. We hire people with broad and deep skillsets, talent, abilities, and potential, and we are building our practice with the specific intent to ensure our people can thrive both professionally and personally.
Who you’ll collaborate with at Infosys:
Infosys Experience Transformation & Innovation is Infosys Consulting’s global community of practitioners, specialists, and technology strategists who partner with our clients’ marketing operations, technology platform providers, SI’s, and agencies to drive meaningful business outcomes and transformations.
Position Description
The Senior Principal Consultant – Digital Commerce will:
Professional Skills:
Basic Qualifications
Preferred Qualifications
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
We are a highly collaborative and entrepreneurial organization. We believe that diversity, inclusion, and shared values are key to building extraordinary teams. We hire people with broad and deep skillsets, talent, abilities, and potential, and we are building our practice with the specific intent to ensure our people can thrive both professionally and personally.
Who you’ll collaborate with at Infosys:
Infosys Experience Transformation & Innovation is Infosys Consulting’s global community of practitioners, specialists, and technology strategists who partner with our clients’ marketing operations, technology platform providers, SI’s, and agencies to drive meaningful business outcomes and transformations.
- Highly experienced, expert practitioners who have joined from the leading consulting firms, marketing services agencies, and software technology companies
- Laser-focused on delivering data-rich, actionable customer intelligence with a high bias toward action and outcome
- Driven by the passion for helping clients innovate with new ways to design & test, outperform the competition
Position Description
The Senior Principal Consultant – Digital Commerce will:
- Work with client teams to design and create commerce solutions based on leading SaaS technology platforms.
- Lead and manage complex engagements with multiple workstreams, with direct responsibility for expanding program scope, senior stakeholder engagement, and staffing.
- Contribute to the firm’s growth and by representing the practice within active pursuits and by contributing to client strategies and the expansion, refinement, and market validation of our service offerings in digital commerce.
- Coach, guide, and mentoring individuals and teams, and ensure the consistent distribution of industry, platform, and engagement process knowledge to all practice team members, as well as to our vertical consulting and sales collaborators.
- Be recognized as an expert in the Commerce domain and contribute to advancing Infosys Consulting’s thought leadership in the industry.
Professional Skills:
- 15+ years working on one or more of the following platforms: SAP Commerce, Adobe Commerce Cloud (Magento), Salesforce Commerce Cloud, Commerce tools
- Experience leading pre-sales and defining large-scale custom eCommerce implementations and delivery engagements
- Experience with (or familiarity with) user experience design, information architecture and agile web development processes, DAM and PIM systems
- Proven background in digital retail strategy, digital customer support, retail media, commerce data analytics and strategy, and CRM
Basic Qualifications
- Bachelor’s degree or foreign equivalent required.
- Minimum 15-years of relevant experience with at least 6 years of experience at a top-tier consulting firm or large digital agency.
- Strong background of leading teams, comprising both IT and business specialists.
- Excellent presentation and facilitation skills with ability to build relationships at senior management and CXO levels.
- Successful business development history including exposure to each of the various aspects of a typical sales cycle.
- Must be willing and able to travel 3 days a week to multiple local, state and national and international client locations.
- U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor work visas at this time.
Preferred Qualifications
- MBA or equivalent advanced degree.
- Demonstratable depth of knowledge and implementation experience in front-to-back-office processes across product areas and leading products.
- Experience of leading programs where stakeholder engagement is a key requisite to achieving successful program/project delivery.
- Proven ability to deliver under tight deadlines and challenging constraints.
- Ability to collaborate within the firm and leverage existing resources.
- Demonstrate thought leadership, ability to conceptualize and drive new solution / service offerings and take them to market
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
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