PURPOSE OF POSITION:
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. This full-time position will work as part of a dynamic, caring and hopeful team to lead a cohort of school aged services staff ensuring high-quality programs where students experience achievement, belonging and relationships. Specifically in this role, the Senior Program Director will oversee a group of afterschool and summer programs in Shelby County (Memphis, TN).

The YMCA of Memphis & the Mid-South is a fast growing, responsive organization. We believe deeply in developing our people and our teams to create impact through childcare programs rooted in excellence and continuous improvement. The Sr. Program Director is a high performer in the field with a proven track record of driving quality results in a fast paced, dynamic and multi-faceted organization This person must understand the basic concepts, vision and mission of the YMCA to ensure the successful operation of all facets of these programs and the development of new program initiatives including staff leadership and development, community relations and collaborations, partnerships and policy, budgeting and financial results.

ESSENTIAL FUNCTIONS:

• Leadership - Lead & supervise a team of program leaders and develop a culture of leadership development to build a pipeline of directors and lead teachers at all locations. This includes regular site visits and coaching sessions to provide developmental feedback.
• Financial Management-Supervise the annual financial operating budgets for designated operations. Oversee the preparation of annual budgets and ensure successful management of designated programs resulting in an annual balanced fiscal operation for the Association.
• Directs and supervises assigned school-based afterschool and summer youth programs to meet the needs of the community and fulfill YMCA objectives.
• Ensures the administration of curriculum and high quality programming to kids and families through assigned leaders at program locations
• Assists in the marketing and distribution of program information, may organize and schedule program registrations.
• Ensures that the program operates per quality, licensing and safety standards.
• Develops and maintains collaborative relationships and good communication with all stakeholders.
• Coordinates use of facilities for program activities and events.
• Models relationship-building skills in all interactions. Responds to all participant and community inquiries and complaints in a timely manner.
• Performs other duties as assigned.

YMCA LEADERSHIP COMPETENCIES:
Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the Y’s efforts for all stakeholders.
Collaboration: Builds and nurtures strategic relationships to enhance support for the Y. Serves as a community leader building collaborations based on trust and credibility to advance the Y’s mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.

Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves staff at all levels in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures and financial controls. Assigns clear accountability and ensures continuous improvement.

Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Behavioral Characteristics: Welcoming, Nurturing, Determined, Hopeful, and Genuine.

QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES:

• Minimum 18 years of age
• Bachelor’s degree in education, social work or related field or an equivalent combination of directly related experience, training, and/or education.
• Minimum of three (3) years of experience in managing programs (designing, implementing, and evaluating youth development programs) to include some experience supervising staff
• Ability to meet DHS licensing requirements
• Must be able to adapt to a continually evolving environment and thrive in an autonomous and deadline oriented workplace
• Highly organized with the ability to and handle multiple tasks
• Ability to travel to multiple locations and ability to work a flexible schedule, including some evenings and weekends at certain times of year.

WORK SCHEDULE:
The full time work schedule for this position is generally Monday through Friday, 8:00am-6:00pm, though evenings, and weekends work may be required at certain times of the year.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• Climbing, sitting, standing, pushing, walking, kneeling, and stooping
• Some Exposure to the outdoor elements
• Exposure to electrical/mechanical mechanisms
• Exposure to some chemical elements
• Ability to lift up to 50 pounds

The YMCA of Memphis & the Mid-South aims to provide quality and safe youth programs for all. We are committed to making a continuous effort to prevent the abuse of children: verbally, physically, emotionally and sexually. All allegations or suspicions of child abuse are taken seriously and will be reported to the State for investigation with full cooperation from the YMCA of Memphis & the Mid-South.


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