Senior QA Engineer III Job at Shift4 Payments

Shift4 Payments United States

Overview:
Shift4 (NYSE: FOUR) Shift4 Payments is the leader in secure payment processing solutions. The company’s groundbreaking technologies help power the top software providers in numerous verticals, including hospitality, retail, F&B, e-commerce, lodging, gaming, and many more. Shift4’s family of software brands includes Harbortouch, Restaurant Manager, POSitouch, and Future POS — with additional integrations to 300+ POS/PMS systems across every industry. With an expansive global footprint that includes eight offices across the U.S. and Europe and over 8,000 sales partners, the company securely processes more than a billion transactions annually for nearly 200,000 businesses, representing over $100 billion in paymentseach year. For additional information, visit www.shift4.com, visit www.shift4.com.
Responsibilities:
The Lighthouse Senior QA will join the team responsible for designing, developing, deploying, debugging, maintaining, and testing software solutions (e.g., products, tools, or systems) for Shift4’s built-for-cloud Lighthouse Business Management System (“Lighthouse”) used by 10,000’s of restaurants in the US. In addition to transforming business intelligence for restaurant operators into actionable insights with a single click, Lighthouse provides:
  • Remote point-of-sale (“POS”) management for Shift4’s Edgewater Android/Cloud POS platform
  • Cloud-delivered reporting & analytics
  • Labor management and scheduling
  • One-click deploy of online ordering and table reservations
  • Reputation and social media management
  • Marketing tools that manage campaigns w/automated email marketing
  • API for integration to 3rd -parties (e.g. UberEats, Doordash)
  • Customer database with email capture from Shift4’s SkyTab platform (www.skytab.com)
  • Quick access to monthly credit card statements, chargeback notifications & 1099’s
Technically,
  • Lighthouse is deployed in Amazon Web Services for high-scalability, reliability, performance &
redundancy (Elastic Beanstalk, RDS/Postgres, Elasticache/Redis , RabbitMQ, CloudFront,
multi-AZ, etc.).
  • Tech stacks include:
o Node.JS (Sequelize ORM, Express web framework, Yarn package manager, Mocha,
NYC & Istanbul (test code coverage), Node Security Package)
o Web UI Stack (React, Ember CLI, Typescript, Semantic UI)
o Continuous Integration/Devops (Gitlab, Docker compose)
o SaaS Services used: Twilio, Sentry Qualifications:
Qualification:
  • Developing testing strategies (test plans) for larger sprint tasks that outline, estimate, and prioritize
testing efforts and identify testing risks;
  • Reviewing product requirements and defining test cases to match expected functionality.
  • Creating manual test cases from functional requirements provided by the product team and the 3rd
parties;
  • Maintaining a manual and automated regression test suite for live 3rd party integrations;
  • Configuring and preparing test systems (e.g., test POS systems) as well as curating test data sets;
  • Proactively performing functional and integration testing during the sprint cycle.
  • Collaborate cross-functionally with Business Analysts, Developers, and other team members to
achieve elegant solutions which satisfy business needs, goals, and objectives.
  • Participate in and make improvements in continuous improvement of development processes,
technical solutions, and Lighthouse itself.
  • Diagnose and resolve issues with deployed systems using a variety of techniques including direct
engagement with support personnel and customers.
  • Assessment and understanding of existing systems with an understanding of how to maximize quality
and customer satisfaction, minimize maintenance costs and other operational issues.

Qualifications:

  • 4+ years experience in web application testing.
  • 2+ years experience with API testing, using Postman is a plus.
  • Experience working in an agile software development lifecycle (SDLC) by designing, developing, and
deploying working software through analysis of functionality as defined by a Product team;
Experience building products for external end users (vs. internal customers.)
  • Proficient with testing work-in-progress deliverables to make sure they meet acceptance criteria and
functional requirements as defined by a Product team as well as non-functional requirements defined
by the development team.
  • Great interpersonal, verbal and written skills including documentation of complex technical solutions
  • Driven and wants to be part of a highly productive team that delivers products on a continual basis;
comfortable working with end-users both inside and outside the organization to build exceptional
products.
  • Restaurant POS experience a huge plus

Other:

  • Work location in Allentown PA preferred, Silver Spring MD or Las Vegas ok:
  • 10% travel (post-COVID) if not working in Allentown

Education:

Computer Science or engineering degree or commensurate experience.



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