Service Coordinator Job at Simpson Chevrolet of Irvine
Simpson Chevrolet of Irvine Irvine, CA 92618
Simpson Automotive Group is looking for a motivated individual to join our Business Development Center (BDC).
The Service Coordinator focuses on increasing the traffic within the service department of the dealer by receiving inbound service calls and making outbound service calls which produce solid and specific appointments for the service department. The Service Coordinator acts as the essential communications link between the guest and the dealership.
Responsibilities
· Receiving inbound service requests via phone and internet inquiries
· Making outbound service contact both by phone and through email
· Possess inbound/outbound calling experience, preferably bilingual (Spanish), though not required
· Automotive experience (dealership) preferred though not required
· Must be open to schedule flexibility, and ability to work Saturdays
· Drive to achieve goals set by your management team
· Customer service skills and the ability to work in a fast paced environment
· Strong attention to detail, must be a quick learner with the ability to multi-task
· Must possess typing skills and be comfortable learning and utilizing multiple computer systems/software
Qualifications
· Strong work ethics, punctuality, self-starter, ability to be flexible and a team player
· Pleasant and professional phone demeanor with exceptional communication skills
· Must be patient, enthusiastic and have a positive attitude
Hourly compensation plus monthly commission bonus based on appointments shown.
Work Remotely
- No
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Work Location: In person
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