Service Leader / Hourly Manager Job at Golden Corral - Hattiesburg
SUMMARY OF POSITION:
Achieves guest satisfaction through implementation of company policies, procedures, programs, and performance standards. Monitors compliance with company standards and execution of all company policies to guarantee maximum guest satisfaction and a quality work environment.
POSITION ACTIVITIES AND TASKS:
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Achieves guest satisfaction through implementation of company policies, procedures, programs, and performance standards. Monitors compliance with company standards and execution of all company policies to guarantee maximum guest satisfaction and a quality work environment.
POSITION ACTIVITIES AND TASKS:
- Ensures that all guests are properly greeted, seated, and served.
- Accountable for proper resolution of all guest complaints.
- Ensures proper control of the facility and equipment through preventive maintenance, repairs, security measures, and adherence to safety and sanitation requirements.
- Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
- Trains employees during shift to guarantee proper and productive performance.
- Takes responsibility and verifies that all menu items are prepared and served according to standards.
- Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
- Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
- Responsible for change fund, cash register, and guest check control. Performance will have a direct affect on the unit’s sales and profits through consistent guest satisfaction and cost controls.
- Medical
- Food Discount
- Opportunity for Advancement
- Competitive Wages
- Fun, Energetic Work Environment
- Tenure Recognition
- Flexible Schedule
- Direct Deposit
- Employee Assistance Program
- Extensive standing, without breaks.
- Exposure to heat, steam, smoke, cold.
- Reaching heights of approximately 6 feet and depths of 2 1/2 - 3 ft.
- Must have high level of mobility/flexibility in space provided.
- Must be able to fit through openings 30" wide.
- Must be able to work irregular hours under heavy pressure/stress during busy times.
- Bending, reaching, walking.
- Communicating with guests.
- Operating cash register.
- Carrying trays of food products weighing about 20 pounds for distances up to 30 feet.
- Lifting up to 50 pounds.
- High school diploma; some college or degree preferred.
- At least six months prior experience in guest service capacity.
Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.