ELPL is seeking an energetic, visionary and team-oriented Teen Services Specialist with experience in social work with teens and/or middle/high school programming experience; crisis prevention counseling; and strong commitment to public service. The Teen Services Specialist develops inclusive and engaging young adult programming and outreach focusing on social justice and equity, diversity, creativity, and literacy; provides proactive customer service for all ages; represents the library in the community and works as a liaison to local schools.
ESSENTIAL POSITION FUNCTIONS
1. Manages and coordinates the teen after-school program five days per week, including interacting with teens, developing a rapport with teens and the supervision of volunteers and interns
2. Initiates the development and implementation of teen programs (both in the library and offsite) to increase awareness of library resources and encourage library use
3. Maintains contact and cultivates relationships with the public, schools, teachers and community organizations to raise the profile and awareness of the library for educational, recreational and promotional purposes relating to the library’s teen services
4. Serves as on-duty staff as needed, making decisions dealing with library security, policy, emergency procedures, customer service and conflict resolution
5. Cooperates as a team member with all library staff in performing any professional or nonprofessional duty essential to the achievement of efficient library operations
6. Prepares regular reports for Library Director, Library Board and supervisor
7. Prepares and records statistics and data as needed
8. Seeks out funding opportunities for teen activities
9. Proactively provides customer service
10. Contributes to and implements system action plan items and strategic plan
11. Perform other duties as assigned
The East Lansing Public Library (ELPL) is committed to being a fully inclusive anti-racist place for the community we serve. We believe an organization functions at its highest ability when a shared culture that promotes accepting, respecting, and valuing differences including attributes such as age, income, race, gender, ethnicity, religion, sexual orientation, gender expression, sexual identity, ability, language, family circumstances and cultural background is fostered. We are seeking individuals who share our commitment to equity and inclusion, and who reflect the community we serve.
Qualifications
REQUIRED QUALIFICATIONS
1. Bachelor’s degree, preferably in teen-oriented field i.e., social work, education
2. Experience working with and developing programming for young adults
3. Ability to translate young adult needs and interests into effective library services and programs
4. Maintains awareness of new developments and trends in the field through professional journals, workshops and conferences, and professional networking
5. Ability to diffuse patron complaints and handle security issues
6. Ability to define problems, collect data, establish facts and draw valid conclusions
7. Comfortable implementing programs, building community relationships and speaking before large groups
8. Must be self-motivated and in possession of excellent critical thinking skills and be able to exercise initiative and independent judgment
9. Excellent community engagement skills, especially with teens
10. Ability to work in a collaborative, dynamic, fast-paced environment
11. Excellent organizational and time management skills
12. Embraces change in work environment, procedures and services
13. Highly responsive and has clear oral and written communication skills
Special Requirements
1. Manages and coordinates the teen after-school program five days per week, including interacting with teens, developing a rapport with teens and the supervision of volunteers and interns
2. Initiates the development and implementation of teen programs (both in the library and offsite) to increase awareness of library resources, encourage library use and promote diverse and inclusive education within the library
3. Maintains contact and cultivates relationships with the public, schools, teachers and community organizations to raise the profile and awareness of the library for educational, recreational, and promotional purposes relating to the library’s teen services
4. Serves as on-duty staff as needed, making decisions dealing with library security, policy, emergency procedures, customer service and conflict resolution
5. Cooperates as a team member with all library staff in performing any professional or non-professional duty essential to the achievement of efficient library operations
6. Prepares regular reports for Library Director, Library Board and supervisor
7. Prepares and records statistics and data as needed
8. Seeks external funding opportunities for teen activities
9. Proactively provides customer service
10. Contributes to and implements system action plan items and strategic plan
11. Perform other duties as assigned
Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.