Spa Restaurant Server Job at Enchantment Group Management Company LLC
Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo located in Sedona, Arizona is the perfect spot for you!
At Enchantment Resort and Mii amo, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!
How you will enjoy your day:
Provide and facilitate excellent food and beverage service to our guests in a welcoming, professional and expedient manner.
Work Performed:
- Arrive at scheduled start and ready for work
- Uniform must be neat and pressed. Company grooming standards followed at all times
- Collect and set up any necessary equipment to perform job including all side-work
- Complete knowledge of all menus and wine lists
- Assist Guests with menu selections, accurately record order, paying special attention to any special requests, and enter order into POS
- Take food and beverage orders in complete and timely fashion
- Explain all special orders and requests to kitchen culinary team
- Use proper serving techniques at all times (i.e. serve from the left, etc.)
- Report any Guest dissatisfaction, mishandled order and opportunities to management in a timely manner
- Maintain par levels of selected goods as assigned
- Participate in wine sales programs
- Recognize Guests by name and use name at 3 times within an interaction. Record preferences for future use
- Thank guests for dining with us
- Assist Juice Bar attendant when available
- Keep work station clean at all times following proper food safe standards
- Read all memos
- Maintain a positive and professional attitude towards Guests and co-workers
- Operate POS in a proficient manner
- Report to Restaurant Manager or Supervisor before ending work shift
- Act as an ambassador of Enchantment and Mii amo by speaking positively of the property at all times
- Foster a work environment of teamwork and mutual service by assisting coworkers and other departments as necessary to exceed our Guest’s expectations
- Knowledge of Resort layout, amenities, hours of operations, special attractions and occasions
- Work efficiently and as a team
- Other duties as assigned
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