Spa/Salon Front Desk Coordinator & Sales Advisor Job at Body, Health & Mind Center - Day Spa & Salon

Body, Health & Mind Center - Day Spa & Salon Johnson City, TN 37601

We are looking for an experienced Salon/Spa Front Desk Associate to join our team. In this role you will be responsible for providing outstanding customer service and administrative support in a professional spa environment. The successful candidate will be responsible for welcoming guests warmly, scheduling appointments, answering phone inquiries, processing payments, uplifting the team, and ensuring the spa is clean and organized.

Responsibilities:

  • Greet guests warmly and make them feel welcome in the spa
  • Schedule appointments, answer phone inquiries and provide information about services
  • Process payments accurately and efficiently
  • Maintain a clean and organized work area at all times
  • Ensure the spa is stocked with supplies
  • Provide excellent customer service to all guests
  • Opening up and closing down the spa/salon
  • Document and communicate daily goals for departments as well as individual service provider goals
  • Stay up to date on all promotions and industry trends
  • Display merchandise in an appealing way
  • Light cleaning and laundering

Requirements:

  • 6 months-1 year previous spa receptionist or similar role in the hospitality industry
  • Outstanding customer service skills
  • Excellent communication skills (verbal and written)
  • Ability to multitask effectively in a fast paced environment
  • Knowledge of spa treatments, services
  • Basic computer knowledge (Excel and word a plus)

Reporting Relationship: Reports to Spa Manager or Owner

Part time - 20+ hours per week

Job Type: Part-time

Pay: $11.00 - $13.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

Shift:

  • 4 hour shift
  • 8 hour shift
  • Evening shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Johnson City, TN 37601: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Front Desk Spa: 1 year (Preferred)

Work Location: In person




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