Spec, Health Systems Training Sr Job at Spectrum Health

Spectrum Health Grand Rapids, MI 49503

Job Summary

This position is for ASAP and other specialty applications. Analyzes customer training needs, develops and organizes the training service, and provides training on assigned applications. Masters assigned applications and related work flows to develop audience-specific training infrastructure (including traditional and computer-based curriculum materials); organizes the registration and certification processes; and conducts classroom and one-on-one training. Works closely with project leadership and key customer leaders, to ensure that the training program is appropriately structured to satisfy a broad range of training audience requirements, including physicians. Regularly provides guidance, to less experienced Health Systems Trainers and Specialists.

Essential Functions

  • Assigned special projects where responsibilities include leading, developing, and the delivery of health systems training initiatives to a defined group of users.
  • Oversees a training program delivery strategy; leads the building, testing and maintenance of a capable training environment; designs, writes, edits, assembles and distributes course materials; conducts user and “train the trainer” educational sessions; and assists users with operational change management.
  • Leads the testing and modification of the training materials, and ensures the communication of relevant changes to users by participating in the design, writing, editing, assembly and distribution of updated course materials.
  • Develops training process leadership and quality improvement activities, and acts as a liaison between the customers and the Informatics team to enhance training processes.
  • Meets financial objectives by developing cost-effective educational programs, and creating and implementing training effectiveness evaluation tools.
  • Encourages critical thinking and professional/personal growth, providing mentoring to less experienced Health Training Specialists.
  • Understands both the current and future states of the educational process, and are able to define and articulate pros, cons and recommendations to senior leadership. Forward-thinking; providing leadership for health systems training approach and delivery.

Qualifications

  • Required Associate's Degree
  • Preferred Bachelor's Degree
  • 5 years of relevant experience Required
  • 5 years of relevant experience Preferred
  • Progressively responsible experience analyzing customer training needs, developing and organizing the training service, and providing training Preferred
  • Participant in multiple phases of an integrated system implementation Preferred

Physical Demands

  • Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
  • Waist to Waist > 5 lbs: Seldom up to 10 lbs
  • Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
  • Waist to Overhead > 5 lbs: Seldom up to 5 lbs
  • Bilateral Carry > 5 lbs: Seldom up to 10 lbs
  • Unilateral Carry > 5 lbs: Seldom up to 5 lbs
  • Pushing Force > 5 lbs: Seldom up to 20 lbs
  • Pulling Force > 5 lbs: Seldom up to 15 lbs
  • Sitting: Frequently
  • Standing: Occasionally
  • Walking: Occasionally
  • Forward Bend - Standing: Seldom
  • Forward Bend - Sitting: Seldom
  • Trunk Rotation - Standing: Seldom
  • Trunk Rotation - Sitting: Seldom
  • Squat: Seldom
  • Supine Lying: Seldom
  • Stair Climbing: Seldom
  • Crawling / Kneeling: Seldom
  • Driving: Seldom
  • Reach - Above Shoulder: Seldom
  • Reach - at Shoulder or Below: Seldom
  • Handling: Occasionally
  • Forceful Grip > 5 lbs: Seldom
  • Forceful Pinch > 2 lbs: Seldom
  • Finger/Hand Dexterity: Frequently
  • Visual Acuity ¹
    [None = No; Seldom = Yes]: Seldom

Primary Location

SITE - Plainfield Training Center - 3518 Plainfield - Grand Rapids

Department Name

Epic Education

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 5 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT SPECTRUM HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Spectrum Health team members only.

Spectrum Health is committed to providing a safe environment for our team members, patients, visitors and community. That is why we require a drug-free workplace and various vaccinations as a requirement for employment.

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

If you are a qualified individual with a disability, you may request assistance in completing the application process by calling 616.486.7447. We are committed to granting reasonable accommodations in accordance with applicable laws.




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