Mission Statement

• Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

• Provide operational support to business users of AMI network and metering infrastructure.
• Utilize analytic platforms to identify and generate work management activities for AMI device maintenance.
• Analyze field results for analytic development and refinement and decision making.
• Create AMI Program analytic processes for efficient device management.
• Develop recommendations for enhancements to AMI analytics platforms (EDAP and Operations Optimizer) to improve operational efficiencies in network and meter management.
• Clearly articulate technical issues and concepts Company and service vendor personnel.
• Provide administrative oversight of contractors performing analytic work supporting AMI Operations.
• Perform AMI network, meter and sensor device exception queue management, troubleshooting and resolution per established processes and procedures.
• Support work management activities for multiple field organizations working for AMI Operations.
• Create and analyze analytic reports to drive network equipment and meter maintenance work management.
• Perform other related tasks and assignments as required.

Required Education/Experience

• Bachelor's Degree and 3 years' experience or
• High School Diploma/GED and 5 years' experience

Preferred Education/Experience

• Bachelor's Degree Computer Science or Engineering and 3 -5 years' experience

Relevant Work Experience

• Experience working on projects. Required
• Demonstrated ability to understand project scope and downstream system impacts. Required
• Demonstrated experience with training and knowledge transfer to peers and subordinates. Required
• Demonstrated proficiency in using Microsoft Office products (e.g. Word, Excel, PowerPoint, Access). Required
• Experience in technical documentation development preferred. Preferred
• Experience working with users to define, specify, and implement requirements and reports. Preferred
• Work experience with electric or gas meter processes. Preferred
• Demonstrated experience with data analysis and data mapping from an operational perspective. Preferred
• Experience with providing internal or external stakeholders with application support. Preferred

Skills & Ability

• Demonstrated analytical skills
• Articulate and responsive to colleagues
• Strong verbal communication and listening skills
• Effectively coaches and delivers constructive feedback
• Ability to simultaneously handle multiple priorities
• Excellent organizational skills
• Performs work independently with minimal supervision
• Demonstrates a high commitment to quality
• Demonstrated time management and priority setting skills

Licenses & Certifications

• Driver's License Required

Physical Demands

• Must sit or stand to answer a phone for entire shift
• Must sit or stand to use a keyboard, mouse, and computer for entire shift

Other Physical Demands

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
• Must be able and willing to work overtime and travel within the Company service territory as required.
• Must be flexible with work hours, be on call and respond to emergencies.

Technical Difficulty Statement

• For technical issues, please contact us at careerconnect@coned.com

Equal Opportunity Employer

• Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.