Sr Continuous Improvement Mgr - 90332461 - New York Job at Amtrak
Your success is a train ride away!
As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
SUMMARY OF DUTIES:
The Sr. Continuous Improvement Mgr. is responsible for facilitating and leading continuous improvement projects and initiatives within the operations-transportation department. This position reports to the AVP Transportation or AVP System Ops. The Sr. Continuous Improvement Mgr will be responsible for developing metrics that provide data for process measurement, including identifying indicators for future improvement opportunities and leading programs or projects involving department or cross-functional teams focused on delivery from design to final deliverable. Plan, prioritize, direct and support business line or functional project schedules, resource plans, and budgets.
ESSENTIAL FUNCTIONS:
- Responsible for leading multiple projects that deliver process improvements and financially contribute to the business.
- Drive a standardized process improvement methodology to drive root cause problem solving and prevent reoccurrence of customer-facing defects.
- Identify, develop, and execute initiatives for cost reduction and process improvements across the division, focusing on safety, financials, and customer service.
- Facilitate change and motivate colleagues to practice continuous improvement and waste elimination.
- Leads the development, communication, and execution of a plan that is aligned to the company's vision, mission, and goals.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree or equivalent combination of training, education and relevant experience may be considered in lieu of a degree
- 9 years of relevant Transportation or Operations experience required
- Proven ability to prioritize multiple objectives and priorities within tight deadlines.
- Proven ability to diagnose root cause problems, reach solid conclusions, develop implementable solutions, articulate ideas crisply and concisely, and build consensus across the division.
- Advanced knowledge and experience with railroad regulations, policies, and programs
- Ability to set goals, prioritize projects and execute continuous improvement projects and initiatives.
- Proven track record managing complex continuous improvement projects.
- Strong planning, organizing, and time management skills with the ability to collaborate with leaders and prioritize multiple project needs
- Ability to redefine processes to increase effectiveness and use statistics to make data driven decisions.
- Strong knowledge of MS Office Suite including Word, Excel, PowerPoint, and Visio as well as reporting applications.
PREFERRED QUALIFICATIONS:
- 11+ years of Transportation or Operations experience or a combination preferred
- Proven experience influencing change and process improvement initiatives
- Demonstrated experience in leading significant operational process improvement efforts
- Experience presenting and providing recommendations to senior leadership (verbal and written communication)
- Prior experience with continuous improvement on front end or support function processes as well as direct operational processes
COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.
The salary/hourly range is $130,000 - $168,480. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.
Requisition ID:156621
Posting Location(s):New York
Job Family/Function:Transportation
Relocation Offered:Yes
Travel Requirements:Up to 25%
Amtrak employees power our progress through their performance.
We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.
All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Candidates who engage in the usage of marijuana will not be qualified for hire. Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation. Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for public transportation ( Title 6 U.S.C. § 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
POSTING NOTES: Transportation || Corporate Jobs
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