Sr. IT Specialist Job at Ampro ADLINK Technology, Inc.

Ampro ADLINK Technology, Inc. San Jose, CA 95119

$85,000 - $110,000 a year

About Us:

Founded in 1995, ADLINK is one of the world’s leading edge computing companies and a technology-leading platform provider in the embedded computing industry. Headquartered in Taiwan, ADLINK has operations in the United States, UK, Singapore, China, Japan, Korea and Germany. With more than 1,800 dedicated employees around the world, we are proud to provide ADLINK products to over 40 countries across five continents, with worldwide distribution networks. ADLINK is also proud to be associated with many major technology leaders and Fortune 500 companies.

It's a great time to join ADLINK as we are growing! When you join ADLINK, you won’t just be joining any organization, you’ll be joining a group of industry experts leading and pioneering technology in embedded computing solutions for Robotics, Autonomous Vehicle, Private 5G, and Artificial Intelligence Technologies among others. Visit us at www.adlinktech.com to find out more about what we do and the impact we are creating!

Benefits We Offer:

  • Competitive, company subsidized premiums for Medical, Dental, and Vision Insurance.
  • 100% company paid premiums for Life, AD&D, Short Term Disability, and Long-Term Disability insurance.
  • Retirement plan with matching contributions.
  • Flexible spending plans for health care, dependent care, and commuter benefits.
  • Employee Assistance program and Travel Assistance.
  • Competitive Vacation and Sick Leave.
  • 12 paid holidays including Martin Luther King Jr. Day, Lunar New Year, and Juneteenth.
  • Additional Paid Float Holidays.
  • Paid Community Volunteer Time.
  • Discounts at participating travel, groceries, retail, and other providers via ADP LifeMart.
  • EV charging available at our San Jose facility.
  • Fun, engaging monthly events and company parties.
  • Weekly snacks, fresh fruit services, bagels and donuts on specified days in our San Jose facility and much more!

Job Summary:

  • The Sr. IT Specialist will be our frontline IT Support. This role will require excellent interpersonal communication skills to go along with strong technical knowledge. This position will be providing in office support to our San Jose Facility and will be expected to be on-site during the work week.

Essential Job Functions (include but are not limited to):

  • Ensures all laptops, workstations, servers, and related equipment problems are resolved in a timely manner with limited disruptions.
  • Responsible for the maintenance, configuration, and reliable operation of computer systems, network applications, and virtualization to ensure IT services are running according to business needs.
  • Creates and maintains documentation as it relates to user guidance, system configurations, mapping, processes, and service records.
  • Performs or delegates regular backup operations and implements appropriate processes for data protection, disaster recovery, and failover procedures.
  • Collaborates with headquarters’ IT team and service providers to perform projects under global infrastructure.
  • Assist with the implementation of security compliance goals defined as part of organization's strategy.

Job Requirements:

  • Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.
  • 5+ years of network administration, or system administration experience.
  • Working knowledge of virtualization including VMWare and Microsoft Azure.
  • Ability to work together with global employees across different time zones during off-hours.

Physical Demands and Work Environment:

  • While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
  • Must be able to operate general office equipment.
  • Physical stamina to stand, reach, bend, lift, grasp, and kneel.
  • The employee must occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • The noise level in the work environment is usually quiet to moderate.
  • Occasional travel may be needed.

Our base pay range for this position is expected to be between $85,000 and $110,000 a year. Multiple factors are considered in determining base pay including an individual’s skills, qualifications, experience, and geographic location.


Equal Opportunity Employer

Ampro ADLINK Technology, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, genetic information, national origin, or protected veteran status and will not be discriminated against on the basis of disability or any other consideration protected by federal, state or local laws. If you need assistance or an accommodation due to a disability, you may contact us at hr.us@adlinktech.com or you may call us at 1-800-966-5200.

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