Sr Lead Service Reliability Engineer Job at Lumen

Lumen Remote

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Applies software and automation based architectural principles, theories, concepts, and technologies to guide the solving of unusually complex problems and issues. The Hybrid Cloud organization builds robust and resilient auto-scaling platform solutions for hosting enterprise solutions. The teams are fast-paced, high-velocity, and use state-of-the-art technology. The focus is always on automation, solving sophisticated challenges that span across multiple groups within Lumen, with specific emphasis on partnering and driving initiatives with DevOps groups. We have a substantial AWS, Azure, GCP, and private cloud presence of large-scale traditional & containerized systems. This is an incredible opportunity to utilize your existing cloud experience and drive the growth of the Lumen Hybrid Cloud offerings.

The Main Responsibilities

Work in a team environment with other engineers and individually to accomplish long-range targets and midrange objectives.

Analyzes complex systems, including designing, evaluating, and implementing software-based solutions for infrastructure / site monitoring of availability, latency, performance telemetry; as well as solutions for capacity planning, change management, emergency response planning, and efficiency.

Implement modern automation-based solutions to achieve high availability and performance to systems

Supports acquisition and implementation of hardware and software as well as subcontractor services for new efforts.

Regarded as subject matter expert in implementation, development, and design of new offerings.

Work under direction of leadership, detailing the technical requirements and specifications necessary to obtain and implement solutions.

May act as a technical project lead. Requires limited direction and guidance with most tasks.

What We Look For in a Candidate

Required:

Bachelor’s degree or equivalent education and experience. Typically, with 7+ years related experience or 5+ years related experience with Master’s degree

4 years experience in software engineering/development support with strong experience in SRE and DevOps practices

Excellent written and verbal communication skills

Experience with Unix/Linux (shell), Windows Server and scripting

Experience in Java/J2EE, Microservices, APIs

Has experience evaluating, deploying, operating, and troubleshooting a variety of open-source tools

Demonstrated experience operating, designing, and building large scale, production grade, systems

Experience working with public clouds (Azure, GCP, and AWS)


Preferred:

Understands large scale private cloud/data center networking

Mastery of the 12-Factor application framework

Experience leveraging Git based (GitHub) source control including feature branching strategies

Automation: Ansible, Puppet, Salt, or Chef

Orchestration: Morpheus, Anthos, Terraform

Monitoring: AppDynamics, Splunk, Big Panda

Experience with Jira, Jenkins, GitHub, or similar development tools

Experience in Kubernetes, Messaging Engines (Kafka), AI Ops

ITIL Process Certification

What to Expect Next

Requisition #: 325714

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :

100440

Salary Max :

223680

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :

100440

Salary Max :

223680

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.




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