The Senior QA (Quality Assurance) Engineer is responsible for performing the following:

• Developing test plans for projects
• Creating test cases
• Executing test cases and tracking results
• Managing the defect resolution process
• Managing assigned service requests related to business as usual (BAU) or enhancement work
• Developing, facilitating approval of, and implementing QA processes and procedures
• Developing knowledge of corporately used: applications, core systems, networks, and operating systems
• Building working relationships with internal and external partners
• Ensuring the integrity of the QA process by promoting standards and advocating the use of best practices

• Execute test cases; report results

• Create test cases

• Manage defect resolution

• Develop Test Plans

• Develop, Facilitate approval of, and implement QA processes and procedures

• Manage assigned service requests related to BAU / enhancement work.

Education: Bachelor's Degree Required
Years of Relevant Work Experience: 5-10 Years

Preferred Certifications, Licenses, Registrations

Computer Science degree or related field

M.A. / M.S. / MBA

PCI compliance

Required Training, Technical Skills or Knowledge

Proficiency in Microsoft Office (Word, Excel, Outlook)

Microsoft Visual Studio / Team Foundation Server

Software Development Lifecycle (SDLC)

Waterfall and Agile Development Methodologies

Internet Safety and security Standards

SQL

Preferred Training, Technical Skills or Knowledge

Experience in financial services industry (esp. credit unions)

Working knowledge of Quality Center

Familiarity with automated testing tools (Quick Test Pro, Selenium or others)

Experience with Load Runner

Working knowledge of Symitar (core admin system)

Working knowledge of Akcelerant Framework (Temenos Service)

Networks, Operating Systems, Internet Products and Services, Java applications, Tomcat and content mgmt systems

HTML, HTTP, SSH, FTP

XML, CSS, Javascript, JQuery

Abilities and Behaviors

• Well organized and a good time manager
• Responsible and independent
• Able to take initiative and work on multiple projects at one time
• Attentive to details, strong verbal and written communication skills
• Proficient in problem solving skills
• Able to be flexible and adjust to changes in business needs
• Occasional schedule flexibility to perform testing as part of after-hours software installs
• Able to work well with individuals at all levels and work well with project teams of varying sizes

Performance Standards

• Create test cases and test plans
• Execute test cases and track progress utilizing appropriate tools
• Work with project manager / business owners, as appropriate, to obtain approvals of project testing results
• Create and document QA standards; Facilitate approval process
• Manage assigned service requests (Track-It tickets)

The Sr QA Engineer creates recommended processes and procedures for QA activities on projects. Those recommendations are reviewed and approved by leadership within the IT organization and by business owners on specific projects.

In addition, the Sr QA Engineer provides coaching and mentoring to other members of the QA team and to business partners.

The hiring range for this position is $84,050 to $127,380 per year, which factors in various geographic regions. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.