Store Supervisor Job at Scooters Coffee
Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooters Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.
You are applying to work with a franchisee of Scooters Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
DESCRIPTION
The Shift Leader is responsible for directing an efficient workflow and assisting the Store Manager in a variety of store operations duties. This position serves as a role model of barista responsibilities and serves as the team leader when the Store Manager is unavailable.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter’s “Amazing” customer service experience
Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush
Assist the Store Manager in onboarding and training new team members
Develop effective working relationships with team members, identifying
individual motivation factors
Proactively seek opportunities to increase individual and team sales
Understand and execute cash handling, point of sale system, and
operational procedures in an accurate, consistent manner
Ensure team members follow all health, safety, and sanitation guidelines
Serve as a keyholder, following all opening and closing procedures
- Demonstrate punctuality, dependability, and adaptability
- Communication is a must. In order for the store to function fully we need to have regular communciation between managers and baristas.
- Must be willing to work weekends.
- Must be have open availability and a flexible schedule.
Brand: Scooters Coffee
Address: 702 E Jackson St Hugo, OK - 74743
Property Description: 1233 - Hugo, OK
Property Number: 1233
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