License and Certification Qualifications: Valid Georgia teaching certification preferred.

Education Qualifications: Bachelor's degree in related field required.

Experience Qualifications: Three years of experience working with software applications to meet user needs required. Two years of experience working with Special Education in the local school required. Experience with Student Information Systems preferred.

Skills Qualifications: Ability to communicate effectively and work well with others; ability to analyze, design, and implement mission critical software solutions; ability to translate logic to solve application and operating system problems; excellent oral and written communication skills; high degree of skill in organization and problem-solving; ability to manage assigned projects; ability to analyze existing processes and identify areas for improvement; ability to act as a representative of Gwinnett County Public Schools; and ability to work across functional departments and interact with employees at all levels of the organization.

Primary Responsibilities: Analyze, design, and support all technical phases of Special Program applications for student information systems such as Special Education, 504, and investigate and evaluate existing and emerging technologies, consult with outside vendors in resolving complex modifications to vendor systems, and coordinate acceptance testing for upgrades to software. Support state and federal reporting of special program data elements.

1. Gather functional requirements and translate into technical requirements to ensure success of various special program projects.

2. Provide content area expertise to the technical teams in the area of Special Education.

3. Design system tests, develop, document, and support Student Information System software testing, installation and upgrades, customization and maintenance projects, and data extract and import processes.

4. Act as the liaison with departments within the division and outside to ensure timely and effective integration of special education data with interfacing systems.

5. Provide training support for division initiatives. Develop and maintain training resources.

6. Work collaboratively to resolve product issues and identify enhancement requirements.

7. Maintain a high degree of technical expertise for all tiers of the GCPS Student Information System applications, relational databases, data management, and reporting tools.

8. Research application enhancements and assess impact of enhancements and upgrades on school and district processes.

9. Provide continuous quality improvement to departmental processes.

10. Perform other duties as assigned.

Physical Demands:
While performing the duties of this job, the employee is frequently required to sit for extended periods of time. The employee is also required to talk, hear, stand, and walk. The employee may be required to use hands to finger, handle, feel, and/or reach. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.