The Supplier Relations Coordinator is responsible for coordinating relationships and compliance with our vendors and suppliers by managing vendor billing, vendor program sign-ups, compliance tracking and reporting, Electronic Data Interchange (EDI) maintenance, and vendor collections. This is a communication and detail-heavy role, with daily interaction with vendors and internal business partners in Purchasing, Accounts Payable, Marketing, and Accounting.

FLSA: Non-Exempt

Reports to: Vice President of Administration

Essential Functions:

• Process transactions in the vendor product promotions lifecycle, including set up, ongoing tracking and reporting, invoicing/billing, and collection.
• Manage tracking and application of incoming funds from vendors for sales representatives spiffs or other like payments.
• Create and send vendor invoices for eligible product returns.
• Manage daily EDI communications with Vendors and select INW customers.
• Create and submit product Velocity and promotional tracking reports to vendors on a weekly, monthly, and quarterly schedule as applicable.
• Analyze and report status of vendor receivables to leadership and establish an action plan to address any long-outstanding payments.
• Manage vendor billing for participation in any INW-sponsored events, such as our annual trade show, vendor/customer golf tournament, and our customer loyalty program and ensure payment is received timely.
• Post anticipated program performance rebates due to INW and reconcile rebates received to rebates due as payments come in.
• Collect on any outstanding vendor payments owed to INW

Experience & Qualifications:

• Experience with vendor billing / billbacks and credits
• Experience with collections (either customer or vendor)
• Experience in the grocery / restaurant / convenience industry is preferred
• Exposure to EDI communications with vendors
• Great interpersonal skills to deal with vendors
• Good organizational skills
• Self-motivated with a natural drive to improve processes
• Ability to Collaborate working with cross-functional team members to achieve the goals of the team
• Ability to interact with and influence vendor sales representatives and back-office staff
• Detail oriented highly organized, understanding details of processes and impact of follow-through
• Maintain a professional appearance and positive attitude

Education & Technical Requirements:

• Associate degree or equivalent experience
• Working knowledge of MS Office (specifically MS Excel)

The job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.