Support Coordinator/Case Manager Job at 7TH & Madison Extensions of Empowerment
7TH & Madison Extensions of Empowerment Montclair, NJ 07042
7TH & Madison Extensions of Empowerment is the premier Support Coordination Agency in New Jersey. We are known to be a provider of exemplary, white-glove service to each valued member. Each of our associates gives their very best to ensure you get the best service that meets your needs. Our trusted and respected team connects more than 1,859 families to industry-leading support, education, and services- in 20 different counties. We are a diverse and inclusive team that builds long-lasting, and deep relationships with each member, service provider, and family we serve. Our mission is to ensure the health and safety of those we serve!
We are looking for EXPERIENCED and compassionate Support Coordinators, to join our industry-leading team to serve families in Middlesex, Bergen, Morris, Passaic, Essex, Hudson and Somerset Counties. This position combines remote work with on-the-ground field visits. Candidates must have the ability to easily travel to these areas.
Please do not apply if you do not have 1-3 years of consistent Support Coordination experience.
Qualifications:
Bachelor's Degree with major coursework in Sociology, Social Welfare, Psychology, Gerontology, or other related social sciences and two years of experience as a Supports Coordinator, or a combination of experience and education equaling at least six years of experience in public or private social work including at least 24 college-level credits in Sociology, Social Work, Psychology, Gerontology or other related social science.
Prolonged periods working on a computer in an open office environment, comfortable communicating through virtual technology, work may be required on a weekend for appointment coverage, travel throughout the assigned region may occur and may be in adverse weather conditions. Must be a valid licensed driver and have a personal vehicle that is registered and insured.
Support Coordinator Responsibilities:
Adhere to all the responsibilities required by the NJ Division of Developmental Disabilities (DDD) including:
- Explaining to members and their families the Fee-for-Service individualized budget system supporting people with developmental disabilities in NJ
- Superb communication skills (oral and written)
- Working with the participant and family in creating a support and service plan that details: how best to support the person, defines the needed services and their cost while ensuring the plan is within their budget, selects providers that will implement the service plan
- Monitoring the implementation of the plan with monthly phone contact, quarterly face-to-face visits, annual home visits, and subsequent reports/meetings
- Revising the service plan as needed to reflect the changing goals and needs of the member and or family
- Assisting the member and family in successfully navigating the complex social service and provider system supporting individuals with disabilities in your coverage area
- Effectively listen, communicate, and provide compassionate support to the consumer and their family
- Learning and becoming comfortable discussing the financial and legal issues facing people with disabilities and their families including Guardianship, Wills, and Special Needs Trusts
- Inputting and updating all support activity as required by DDD and 7TH & Madison
- Responding quickly (within 48 hours or less) to all requests for information from: consumers, their family, service providers, DDD officials, and 7TH & Madison management regarding the members you serve
- Proficiently and effectively use technology in communication with members and preparing service plans and DDD budgets
- Represent 7TH & Madison in a professional manner upholding the values it represents at all times
- Meet all required monthly deliverables
Successful 7TH & Madison Support Coordinators Are:
- Effective listeners that can translate concerns into positive action
- Have good verbal and written communication skills
- Problem solvers and passionate in helping their members
- Enjoy working with a wide variety of people and possess multicultural sensitivity
- Adept at advocating for services and supports without alienating others
- Enjoy working at a fast pace, prioritize needs, and meet deadlines
- Self-disciplined and will do what is necessary to get the job done
- Organized and have an attention to necessary detail
- Comfortable making presentations to groups
- Want to become experts in their field
- Can multi-task to get the work done
- Are comfortable with technology including Microsoft Office 365
- Tenacious in reaching out and asking for help when needed
- Positive and optimistic when helping others
- Have excellent researching abilities and can navigate the disability system
Support Coordinator State of New Jersey Requirements:
- A Bachelor's degree in any subject
- One year of direct experience with adults (18+) with developmental disabilities including professional, volunteer, and family experience
- Ability to pass fingerprinting and drug screening
- Must have your own reliable transportation as regional travel is required
- Automobile and Valid Insurance, Valid New Jersey Driver's License, acceptable Motor Vehicle Record Check
Preferred Qualifications:
- Previous or current experience as a Support Coordinator (required)
- Bilingual, including American Sign Language
- Resident of the State of NJ
Benefits
- Employees of the Year Award
- Professional Development
- Paid Training
- Employee Assistance Plan (EAP)
- Staff Recruitment Incentive
- Employee of the Month
- Earned Sick Leave
- Monthly Travel & Toll Reimbursement
- Annual Office Supply Reimbursement
Job Type: Full-time
Pay: $43,500.00 - $73,384.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- On call
- Weekend availability
Application Question(s):
- Do you have reliable transportation? your own vehicle?
Education:
- Bachelor's (Required)
Experience:
- working with adults with developmental disabilities: 2 years (Required)
License/Certification:
- Driver's License (Required)
- Support Coordination Certificate from, Boggs Center (Required)
Willingness to travel:
- 25% (Required)
Work Location: Hybrid remote in Montclair, NJ 07042
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