ABOUT JFCS

Jewish Family & Children’s Services of Southern Arizona (JFCS) is a nonprofit, non-sectarian social services organization that provides specialized counseling and community services to the greater Tucson community. For over 80 years, JFCS has helped thousands of children, families, adults, and seniors regardless of religion, race, ethnicity, gender, age or ability to pay.

POSITION SUMMARY

The Services to Afghans Survivors Impacted by Combat (SASIC) Grant Support Specialist–This position is responsible for service delivery to Afghan combat survivors qualifying under the SASIC grant. This position plays a critical role working with individuals in connecting them with community resources and supports in order to meet wellness plan goals.

ESSENTIAL RESPONSIBILITIES

• Works collaboratively with clients to update the wellness plan, as needed to reflect current goals and objectives
• Provides trauma-informed peer support services
• Provide direct assistance to clients based on program and client goal plans, and providing follow up services as needed
• Make appropriate and meaningful referrals
• Participates in providing and/or coordinating cultural orientation to clients
• Conducts outreach to refugee and immigrant communities
• Explain application procedures to individuals and/or assist participants to complete forms
• Connect clients to employment programs, basic needs resources, and ongoing communitysupports
• Connect survivors to ethnic and faith-based organizations
• Connect clients to leadership opportunities, such as leading survivor-focused initiatives
• Provide ongoing cultural support to program participants
• Co-facilitate support groups, and arts and culture activity groups
• Work closely with JFCS colleagues to ensure that clients are integrated into the broader array of services available in the organization
• Provide translation and interpretation support for clients, as needed
• Maintain positive relationships with community partners relevant to program activities
• Submit regular reports to track client outcomes, fulfill reporting requirements, and capture client success stories
• Participate in network and community meetings related to program
• Provides client advocacy and assistance when needed.
• Adheres to agency protocols, legal and contract requirements, and professional standards.
• Completes and maintains thorough entries in the clients’ electronic health record.
• Maintains case records according to agency protocols and contract requirements.
• Receives one hour of individual supervision by SASIC Case Manager on a biweekly basis
• Assist in emergencies as they arise
• Other duties as assigned

WORK HOURS, SCHEDULE & FLEXIBILITY

There may be evening and weekends that will require your attendance in order to best represent the Agency. Some flexibility in scheduling is required.

COMMUNICATION AND INTERFACE

• Engage in respectful and ongoing communication and problem solving with others
• Act as a positive and professional ambassador for the Agency both internally and in thegreater community
• Excellent written and oral communication skills

PROBLEM SOLVING AND JUDGEMENT

• Follow established procedures while being creative and taking initiative
• Take all practical steps to ensure a work environment that is safe, friendly, helpful and freefrom harassment or bullying
• Must be able to handle all facets of the business both standard and non-standardsituations
• Ability to work in a multi-cultural and multi-language environment and able to work through translation services if not fluent in a second language
• Must be able to work in a team approach and value collaborative partnerships with familiesand professionals equally
• Must be willing to accept feedback, and respond in professional manner

REQUIREMENTS

• Experience in refugee resettlement work preferred
• Experience working with vulnerable populations preferred
• Strong motivational and teaching skills
• Demonstrated ability to communicate effectively and diplomatically in a multi-culturalsetting and with limited-English proficiency speakers
• Ability to communicate effectively through a third-party interpreter
• International work or study experience and second language abilities a plus

Job Type: Full-time

Pay: From $41,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Tucson, AZ 85711

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