Swabber / COVID-19 Tech ** Open Availability** Pop-up Locations Job at Alliance Health
MIAMI AREA
**Pop up COVID-19 Swabber
Job Description and Responsibilities
The duties and responsibilities of this hybrid role include, but are not limited to:
Skills and Qualifications
**Pop up COVID-19 Swabber
Job Description and Responsibilities
The duties and responsibilities of this hybrid role include, but are not limited to:
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Assisting the COVID-19 testing site through active and proactive patient service -
Greeting and registering patients at the Site and checking in pre-registered patients
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Responding to all customer and patient inquiries via phone call, email, and any other method of communication patient reaches out from
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Returning any missed calls through Call Tracking Metrics or any other phone call system
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Logging into your unique employee login for Call Tracking Metrics or any other phone call system
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Booking and registering patients in GoMeyra and adding to the Google calendar when necessary
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Verifying patient information, insurance, and documentation to ensure accuracy
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Maintaining full knowledge of processes and systems, and studying new training materials
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Administering all COVID-19 tests and services-Antibody, Nasal PCR, Antigen, etc…
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Collecting and labeling vials, running results through the Antigen and/or Antibody reading cassette or any other results reading machine
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Communicating with multiple couriers throughout the shift and coordinating specimen pick up and delivery outside laboratories
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Maintaining a safe environment, following infection control protocols and abiding by HIPAA standards and regulations
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Traveling between clinic locations, as required by the business needs
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Visiting schools, camps, hotels, and other business partners locations to create awareness of our Company and services, and built rapport, relationships, and presence
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Visiting schools, camps, hotels and other business partner locations to administer COVID-19 screenings and tests
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Running the in-house lab, maintaining logs, ensuring proper disposal of biohazards
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Verify that the samples collected that are being sent to the outside lab contain the correct specimen, date, time and other sample collection identifiers
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Sanitizing, organizing and cleaning the location after each patient; and at opening and closing
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Ensuring all equipment is placed safely and correctly when arriving and leaving scheduled shift
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Assisting Team Lead with inventory compilation, ensuring sufficient supplies and PPE are available
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Stand outside the company van periodically to spark conversation with prospective patients and hand out flyers or information literature
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Maintaining logs and spreadsheets by entering and tracking data
- Collect payment and fill out a cash log.
- Maintaining communication via the company’s chat and notifying shift changes such as starting/ending shifts, break, lunch, incidents, etc.
- Provide pictures of the clinic at the start/end of shift as well as providing a recap of tests performed during shift.
- Any other duties that are needed to set in motion the vision, and fulfill the company mission, and abide by the values of our organization
Skills and Qualifications
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Excellent customer service experience -
Open schedule availability
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Punctual
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Willingness to learn and work in all areas of the business
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Ability to adapt to rapid changes
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Ability to multitask and prioritize tasks
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Positive attitude/team player
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Computer savvy
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Reliable and professional
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Presentable appearance, cleanliness, and good hygiene
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Able to communicate effectively and respectfully with supervisors and colleagues
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Ability to work in outdoor locations
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Consentment to background check prior to and/or throughout employment
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Consentment to drug screening check prior to and/or throughout employment
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