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The Talent Acquisition Onboarding Coordinator is responsible for the de livery of optimal customer service to all new hires and transfers entering Catholic Health by providing clarity in the pre-employment process, direction in the onboarding process and welcoming them to the organization and the position. The Talent Acquisition Onboarding Coordinator ensures the compliance of an associate’s record is complete, including but not limited to offer letter, references, employment checks, CHRC, background checks, licensure, education, and onboarding. The Talent Acquisition Onboarding Coordinator will provide quality service to CH customers based upon their inquiries related to recruitment, hiring, and onboarding of associates. S/he will be responsible for ensuring the accurate and timely execution of new hire, transfer, and change-of-status processes within the ATS system. The Coordinator is also responsible for independently assessing, researching and responding to issues and questions, processing transactions, and investigating and resolving all levels of discrepancies related to talent acquisition and onboarding regarding policy and regulatory requirements.

EDUCATION

• For candidates hired into the position after March 20, 2016, a Bachelor's degree HR, Business or other related field required

EXPERIENCE

• Zero (0) – three (3) years of HR or Talent Acquisition related experience required; prior experience in Service Center delivery role a plus
• PHR preferred
• Lawson experience a plus

KNOWLEDGE, SKILL AND ABILITY

• Excellent PC skills including Microsoft Word, Excel, PowerPoint and Access software applications
• Multi-Systems knowledge and experience – Lawson, AS400, Access databases and/or Position Manager
• High degree of savvy around the definition of Service Level Agreements (SLAs)
• Demonstrated success in Services Center team operating in a fast-paced environment
• Strong knowledge of HR operations, policies, programs and contracts
• Demonstrated customer service related competencies
• Excellent written and verbal interpersonal communication skills
• Strong problem identification and problem solving skills; emotional intelligence, strategic, tactical, collaborative, participative, investigatory, listening, servant partner, coach, shared governance experience

WORKING CONDITIONS

ENVIRONMENT

• Normal heat, light space, and safe working environment; typical of most office jobs