What does a successful Business Analyst, Advisory at Fiserv do?

The Business Analyst, Advisory will drive requirements gathering sessions in project meetings with the client and work with cross-functional client stakeholders to complete application requirements and scoping. This is a key role focused on championing and establishing product requirements and ensuring that the organization is prepared for new products and product launches. As a Business Analyst on this team you will interact with Team Leadership as well as multiple Subject Matter Experts and technical teams to draw out business requirements, create and functional and design documents, and prepare all necessary User Interface designs (wireframes).

What will you do

• Formulate and define Business Requirements & Use Cases
• Create collateral such as reference docs, user guides, etc. in support of the products and solutions
• Document functional requirements and determine complexity of work for applicable projects
• Work with Solutions Consultants and Solutions Architects to create proposal documents and requirements templates
• Provide analysis to resolve production issues Support and/or perform User Acceptance Test (UAT)
• Participate in product demos and requirements process
• Participate in Agile development activities such as stand-up meetings, sprint planning, sprint retrospective, continuous improvement and cross-functional collaboration; serve as ScrumMaster
• Gather and document requirements and high-level estimates for defect fixes and enhancements
• Work with cross-functional client stakeholders to complete application worksheets and customizations scoping.
• Work closely with Technical, QA and Business Teams in explaining the requirements and provide functional guidance/answers
• Research, gather, articulate, refine and document business/technical requirements
• Create and manage the progress of Product backlog Items
• Attend and record discussion for regular project meetings
• Document and execute acceptance criteria
• Acts as a liaison between Developers, Operations, and Product Management
• Develop and maintain a working knowledge of Company standard development tools, programming languages, system design concepts, and analysis techniques
• Analyze client reported issues and help Support Team in designing/implementing and testing fixes Conduct preliminary functional testing Prepare Help/Support Documentation for new features/fixes
• Use JIRA to manage Sprints – create Stories, coordinate with the Scrum Team to assign/update tasks Participate & Contribute in functional framework discussions

What will you need to have:

• Bachelor’s Degree in Business Administration or Computer Science Degree
• Min of 5 years of Business or Systems analysis experience including some involving large, complex software solutions
• Strong technical knowledge and experience working in Software Development teams
• A solid understanding of the methodologies surrounding the SDLC; Working knowledge of JIRA
• A working knowledge understanding of web-based and middleware technologies (J2EE, XML, JSON)
• Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Visio)
• Ability to work with globally dispersed teams

What would be great to have:

• Strong Communication, Presentation, and Writing Skills
• Ability to manage multiple concurrent projects across multiple software products.
• Experience working in financial domains (banks, credit unions)
• Scrum Methodology
• Experience in working on projects involving technology modernization and cloud adoption

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

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