Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The person filling this role will be responsible for creating technical documentation around software products and services in the healthcare space. They should be comfortable with distilling complex, technical concepts into consumable, concise, and accurate prose.

Our team is creating a platform of healthcare software tools aligned with clinical reasoning, and as we look to grow our userbase we need to create a set of marketing and technical documents that convey the products’ functionality and how our customers can use them. This person will be tasked with understanding the standards on which these products are built, working with engineers and development teams building out our platform products, and conveying the underlying functionality and utility in a way that’s approachable and understandable by a broad community of software engineers.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Produce market-quality documentation inclusive of feature guides, release notes, and API docs that can help guide customers in using our products
• Provide technical feedback on new features and pilot them as the first “customer”
• Closely partner with engineering teams to understand product roadmaps and new feature developments
• Work with customers to solicit feedback and incorporate that into relevant documentation
• Collaborate with the product team to guide and develop the marketing strategy of our platform to best position our products for success
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Degree or certification in English, Technical Writing, Computer Science, or related field or equivalent experience
• Experience designing and producing content for a technical audience, such as Software Engineers, System Administrators, or IT professionals
• Relevant technical background in software industry with a preference for healthcare software
  

Preferred Qualifications:

• Familiarity with API specifications such as OpenAPI or Swagger
• Ability to apply a user centered design approach to creating documentation
• History of understanding customer problems and the ability to connect those needs to existing product features
• Marketing background
• Familiarity with PaaS and/or SaaS tools and ability to pilot them as an end user
• Excellent interpersonal skills and willingness to collaborate with cross functional teams and participate in user interviews
• Excellent written communication skills and the ability to convey complex subjects in a concise and coherent manner
  

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut/Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.