We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering calls in a fast-paced environment. You will be responsible for influencing potential customers to buy products or services. A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the company’s clientele.
Responsibilities
- Cold call people using a given phone directory to sell products
- Answer incoming calls from prospective customers
- Use scripts to provide information about product’s features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer’s personal information accurately
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
Skills
- Proven experience as telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and presentation skills
- Proficient in English
- Persistent and results-oriented
- Patient and able to handle customer rejection
Job Type: Full-time
Pay: $12.00 - $45.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
- Paid training
Experience level:
- No experience needed
Shift:
- Day shift
Supplemental pay types:
- Bonus pay
- Commission pay
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
COVID-19 considerations:
We sanitize entire office at least 2x daily
If you are not fully vaccinated we ask that you wear a mask and take your temperature daily
People with a criminal record are encouraged to apply
Ability to commute/relocate:
- Lakewood, OH 44107: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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