Teller II - Sarasota Branch Job at Lake Michigan Credit Union
Job Summary:
The Teller II role is responsible for receiving and processing LMCU Member transactions including, but not limited to, cash and check processes, deposits, transfers, and loan payments. Assists members with account maintenance and changes. Collaborates with branch staff to cross-sell and increase member share of wallet. Ensures security and compliance procedures are followed in all transactions.
Responsibilities:
- Independently receives and processes customer financial transactions including: deposits, withdrawals, transfers, and loan payments. Follows check procedures, check/cash handling processes, and ensures accuracy in all transactions. Educates and supports members to utilize LMCU Online Banking Portal. Provides exceptional member service, adheres to I AM LMCU guidelines, and contributes ideas to improve member experience.
- Conducts problem-solving strategies resulting in a win-win solution for both the member and LMCU. Completes voided transactions, account maintenance, CD maintenance, process disputes, stop payments, payroll distributions, Card Services requests, check order requests, basic loan payment information, closing accounts, member account changes, and fee schedules, both accurately and efficiently. Grants overrides and creates new shares. Follows established procedures and guidelines for check holds, outgoing funds, non-member transactions, and safe deposit boxes.
- Performs with assistance: new account processes, closing accounts, member account changes, OnBase and CRM, vault processes, demonstrating cash limit knowledge, following monthly audit procedures with the vaults.
- Collaborates with branch staff to effectively cross-sell products and services, and close deals to increase member share of wallet.
- Follows security procedures and ensures appropriate steps are taken to correct unsatisfactory conditions.
Preferred Education and Experience:
- One to two years of similar or related experience.
- Excellent written and verbal communication skills.
Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.