Under the guidance of the Branch Manager, the Teller is responsible for providing superior and efficient customer service that includes handling an array of transactional services as well as promoting bank products in accordance with established processes, guidelines and in strict compliance with applicable regulations.

Responsibilities include and are not limited to:

• Handle multiple transactional services including but not limited to deposits, withdrawals, cashing checks, processing payments, transfers, selling manager/officer checks all by following and aligned with Bank’s policies and procedures.
• Promotes and provides information on the bank’s products, services and channels. Identifies cross-selling opportunities and refers customer to peers and team members.
• Ensures and promotes compliance by making sure all transactions are executed strictly within the established operating policies and procedures, and assuring they adhere to all applicable guidelines and regulations.
• Provides high quality and efficient services to customer base.
• Ensures workstation is fully prepared to execute transactions. Keeps established controls over keys, stamps and cash assigned.
• Ensures compliance with cash management and maintaining cash limits established.
• Balances the cash fund at the end of each shift and reports any discrepancies to the supervisor.
• Maintains logs and registers transactions per established operating procedures,
• Reports and escalates to management any suspicious transaction or activity observed within & outside the Branch.
• Other functions as assigned.

Minimum requirements: **

• Associate, technical degree or approved credits in Business Administration or related field preferred.
• One (1) year of retail, customer service or cash register experience desirable.
• Equivalent combination of education and experience will be considered.
• Excellent customer service and communication skills required, both verbal and written.
• Basic mathematical skills required. Detail oriented and able to manage multiple priorities required.
• Computer proficiency required. Knowledge of MS Office and other business applications preferred.
• Availability to work Monday to Saturdays and/or based on the branch hours of operations, plus flexibility to work overtime according to business needs is required.

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift

COVID-19 considerations:
COVID-19 company wide protocols in place.

Ability to commute/relocate:

• St Thomas, VI 00802: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cash handling: 1 year (Preferred)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

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