Training Manager (CHANEL) Job at LUXOTTICA
Training Manager (CHANEL)
Date: Apr 19, 2023
Location: New York, NY, US, 10018
Requisition ID: 804230
Position:Full-Time
Position:Full-Time
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.
With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Wholesale team works with our customers one-on-one, developing professional relationships based on trust and care.
GENERAL FUNCTION
The Training Manager is responsible for the development and implementation of training plans in line with business objectives and strategies. Partner with functional leadership in to provide training solutions that fit business needs. Proactively gather training effectiveness metrics, analyze data and review, edit and re-design existing curriculum as needed. Share passion for conducting brand trainings; expert in providing education on the brand essence as well as training on brand standards. Ability to create & develop the ultimate luxury learning experience with internal teams & external customers through both in field and group trainings.
MAJOR DUTIES AND RESPONSIBILITIES
Training
- Responsible for developing training plans that is line with business objectives and strategies
- Partner with key business stakeholders to understand and develop specific training modules that focuses on the needs of the audience
- Deliver all internal & external trainings; sales force, ISS team, customers, internal & external managements
- Coordinate all aspects of training courses and workshops including schedules, logistics and materials
- Establish partnerships with licensor to ensure the integrity of the brand training content
- Liaise with Milan corporate team for on-going feedback to improve both collection & official brand par excellence training materials
- Manage all aspect of analytics regarding the training, ie post training evaluations, participant performance and end of program evaluations
Field Support
- Coach & Train Independent sales Team
- Act as a field trainer supporting Sales & ISS teams in the field on the brand knowledge and visual merchandising
- Build relationship with the field management teams
Budget
- Manage & track budget
BASIC QUALIFICATIONS
- BA/BS Degree from an accredited institution
- 5+ years’ experience in Training and/or L&D capacity
- 30% travel required
- Experience in managing training programs from development to execution
- Experience interacting with and influencing managers and business leaders
- Solid understanding of business performance
- Understanding of learning design and adult learning methodology
- Organizational principles & practices
- Experience as a Training and Quality Assurance Leader with a solid record of building, leading and inspiring teams within a customer service environment
- Knowledge of MSOffice (Excel, Word, Power Point), Visio, ability to quickly learn new application software skills
Pay Range: $86,888.00 - $132359
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package Benefits/Incentive Information including health benefits, PTO, 401K, paid family leave, tuition reimbursement, and eyewear discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.
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