SHIFT: 1st Shift (Monday-Friday 9am-5:30pm)

PURPOSE OF THIS POSITION: Communicates directly with company drivers in order to better service our transportation, sales departments and customers.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Maintain daily log of drivers and Dispatch System, and has continued contact with drivers including recording arrival/departure times at customers, lunch breaks, and route completions.
• Communicates with Inside Sales throughout the day for updates on late routes, truck delays and breakdowns, etc.
• Communicate estimated delivery dates/times to customers
• Manage various customer delivery expectations to ensure each customers- needs are met
• Receives incoming updates from drivers.
• Assign loads - set up next day's dispatch sheet
• Monitor progress of drivers and assess the need for assistance or identify other possible route concerns to ensure timely completion of routes.
• Assigns haul backs when necessary.
• Answers incoming phone calls.
• Receives, routes, and analyzes information for the department.
• Organizes necessary paperwork for drivers.
• Schedule drivers to balance payroll and DOT available hours; Arrange alternate when drivers are absent
• Ensure driver receives all necessary paperwork including invoices, manifests, etc.
• Other duties as assigned

REQUIREMENTS:

• High school diploma or G.E.D. required
• Must be flexible and willing to work overtime when needed
• 2-4 years previous related experience
• Ability to deal with problems involving multiple variables in changing pressure-filled situations
• Excellent mathematical and reading skills.
• Good verbal and written communication skills.
• Ability to work in a fast-paced environment with multiple deadlines.
• Ability to work well with both internal and external customers.
• Proficient in WMS and Office
• Previously demonstrated proficiency with routing/logistics software
• Strong organizational skills.

EXTENT OF PUBLIC CONTACT:

Must be able to interact courteously and tactfully with managers, co-workers, customers and/or vendors to the point that productivity and morale are positively affected.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING CONDITIONS AND ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel, reach with hands and arms, and talk and hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

EEO Statement:

Honor Foods, is an Equal Employment Opportunity Employer and will not permit discrimination again or harassment of any applicant or employee on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, veteran’s status, genetic information, or on the basis of any personal characteristic protected under federal, state, or local law.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus pay

Application Question(s):

• What is your desired hourly rate? (Please put a range instead of negotiable as answer)

Experience:

• Transportation Dispatching: 2 years (Required)
• Geotab: 1 year (Preferred)
• Customer Service: 2 years (Required)

Work Location: In person

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