Overview

SageSure is seeking a highly motivated individual with the drive and desire to make significant contributions to the success of our company. The Underwriting Support Specialist will primarily be responsible for processing policy information in various platforms, generating notices to customers, as well as various other processing assignments based on current projects. This includes, but is not limited to, underwriting requests, work service requests and policy transactions. We are looking for an individual who enjoys information processing and desires to grow with our company.

What you'd be doing:

• Review, fact-check and process policy change endorsements of applying and removing credits as necessary, including: Pending Agency Documents, Alarms Certificates, Dwelling Coverages, Fortified Home Credits and Schedule Personal Property Appraisals
• Confirm all policies for which a credit has been applied have received correct documents and meet underwriting requirements
• Process underwriting requests for coverage increases or decreases, applying correct information to policy based upon criteria of request
• Process cancellation notices, including verifying that correct number of mail days have been applied and proof of mailing requirements have been met
• Input Insurance scoring to policies where needed; evaluate if score causes increase or decrease in policy premium
• Process customer name changes and mailing address changes for Insurance Score updates
• Maintain accurate database of information; interpret and process inspection codes to determine next action step in workflow
• Process return mail and accurately input return document information into policy database
• Additional processing activities, as requested by management

We're looking for someone who has:

• 1-2 years of processing experience. Computer skills in various applications including Microsoft Word, Outlook, and Excel.
• Professional telephone, email and communication skills
• Work well in a dedicated and strong team environment
• Quick typing skills, exceptional attention to detail and precision in performing tasks
• Computer skills in various applications including Microsoft Word, Outlook and Excel
• High school diploma or equivalent work experience

Highly preferred candidates also have:

• A Florida Customer Service Representative license.
• 1+ years' experience in property & casualty insurance
• 1+ years' relevant data processing experience

About the Policy Services Team at SageSure:

Helping customers and a service mindset are at the core of SageSure's Policy Services team approach. Policy Services roles are directly responsible for building the brand, and we take that very seriously at SageSure. Our Policy Services team is the voice of SageSure—having frequent connections with our customers. Serving the customer is fulfilling and a great way to learn about the insurance industry. Policy Services roles have career progression paths built-in, and with all the industry knowledge you've gained, you'll be primed for advancement within the department or across the company. The nature of the work requires constant interfacing with other teams, including underwriting, sales and marketing. As a part of this growing team, you'll experience a fast-paced environment that requires dynamic involvement and provides accelerated learning.