Job Description Summary

The Senior Architect, Usability Engineering works in close collaboration with a cross-functional team of UX Designers, UX Researchers, Engineers, clinical application specialists, customers and users, product management, marketing, and field teams to optimize user and system interaction and help define and develop new product technologies to meet user needs. This position has a strong focus on Human Factors Engineering to drive significant design improvements in product user interfaces and will be responsible for human factors-based research, analysis, and testing. The Senior Architect, Usability Engineering will set strategy and manage usability activities for large scale development projects that span across business and/or care areas. They will be responsible for guiding and coaching others on Human Factors Engineering and broader user-centered design processes.

Job Description

Responsibilities:

• Responsible for understanding the interactions between humans and other elements of a system. Applies theory, principles, data, and methods within the engineering design process to assure proper interaction between products, systems, and processes and the people who use them. Human factors Engineering is also concerned with the "fit" between the user, equipment, and their environments; taking into account the user's capabilities and limitations, seeking to ensure that tasks, functions, information and the environment suit each user.
• Define ‘design for usability’ acceptance criteria that will meet customer expectations. Drive usability evaluation of new features.
• Work closely with users, customers, marketing, clinical applications and field personnel to understand key usability needs and develop metrics to quantify usability design.
• Provide domain expertise to participate in technical design reviews, technical discussions, and risk mitigation decisions with focus on evaluation of design of user workflows, interactions, and experiences based on user-centered design principles and customer needs.
• Work with design teams to lead formative usability evaluations including developing study plans, scripts and reports during new product development.
• Ensure product safety and quality by planning and executing summative usability studies.
• Work with new product development core teams to lead usability design and own usability-related program deliverables (Use analysis report, UFMEA and use-related risk analysis, Known Use Problems analysis, etc).
• Shape the Experience Design usability roadmap. Engage with internal and external usability experts & capture cross-industry best practices.
• Guide and coach less experienced Usability Engineers and/or UX Design Leads on Human Factors Engineering principles and methods and application to medical device design.
• Drive Human Factors Engineering and user-centered design process improvements, develop and share best practices, and train others.
• Define and lead usability strategy for complex platform and new product development projects including leadership influence, cross-functional and cross-business unit collaboration, and effective management of usability activities and deliverables.

Qualifications:

• This role requires advanced experience in the Engineering/Technology & Human Factors Engineering. Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience).
• Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 7-10 years of experience in Human Factors engineering or related experience
• Recognized mastery of Human Factors Engineering and its role in the broader user-centered design process. Ability to develop and share best practices and training.
• Proven ability to develop timely and effective solutions for challenging design problems
• Effective communication skills - ability to present ideas clearly and concisely
• Demonstrated ability to pursue tasks to completion

Desired Skills:

• Master's or similar advanced degree from an accredited university or college in Human Factors Engineering or related discipline
• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute projects. Established project management skills.
• Experience in applying usability/human factors engineering and/or user interface design for medical devices
• Proficient in the use of software tools for analysis, mock up and design
• Experience with research collaborations
• Self-starter, energizing, results oriented, and able to multi-task
• Demonstrated ability to work in a collaborative, matrixed, and customer focused environment
• Excellent communication, influencing skills and ability to gain buy-in for initiatives
• Strong project management skills including project planning, resource planning, stakeholder management, risk management, and change management.
• Ability to influence to senior business leadership on usability and design strategy including product and portfolio decisions.

Additional Information