Vendor Administration Support Manager Job at ServiceLink
$60,000 - $70,000 a year
Overview:
Responsibilities:
**Hours of work: 9:00 am to 5:00 pm Mountain Time regardless of the time zone of residence**
The anticipated salary range for this position is $60,000.00 to $70,000.00 per year. Actual pay will be determined based on experience and other job-related factors as permitted by law.
ServiceLink offers a number of benefits to its employees, including health, vision, dental and life insurance; 401(k) plans; Employee Stock Purchase Plan; and paid vacation and sick time.
Seeking an individual with a solid work history in the mortgage default, banking, vendor management or real estate industry, to join re you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks our team as a Vendor Administration Support Manager. The ideal candidate will enjoy working with the team completing operation assessments, workflow analysis and conducting business audits in accordance with regulatory and corporate requirements. The candidate must be detail oriented; and driven to meet tight deadlines in a fast paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
Responsibilities:
A DAY IN THE LIFE
In this role, you will…
Assist with daily oversight of the processes for vendor onboarding, vendor maintenance, and client exclusionary list processing in support of the Field Services business line.- Serve as the primary escalation point for onboarding and vendor profile maintenance issues for independent contractors.
- Provide reporting and process expertise to management on recruiting efforts, feedback and monitoring
- Work closely with Market Managers, Regional Directors, Recruitors, and Operations on the vendor process from recruiting through onboarding and ongoing compliance monitoring
- Push to achieve the overall goals of the Business
- Oversight of onboarding process for vendors, including system setup, training set up, probationary period monitoring
- Maintain internal compliance with regulatory guidelines
- Vendor communication
- Onboarding of Limited Use Vendors (LUV’s)y
- Weekly management of recruiting reporting pipline reporting, recruiting efforts, and prospect feedback
- Monitor and update VMO procedures for onboarding and governance functions
- Make recommendations for operational development, implementation and maintenance of procedures for VMO functions
- Vendor Change Request oversight and system administration (change of coverage, status, terminations etc.)
- Adminstrator of vendor profiles, DocuSign, and vendor management tools
- Create, compile, analyze and present reporting and updates for the Monthly Vendor Management Office Newsletter
- Primary point of contact for external and internal vendor audit reviews
- Perform all other duties as assigned by management
WHO YOU ARE
You possess …
- Strong ability to analyze, read, and write
- Previous mortgage servicing and/or property preservation experience
- A penchant for excellence. You will use your strong attention to detail to maintain our quality and compliance standards related to our vendor management functions.
- Demonstrated ability to communicate at all levels, from rolling up your sleeves to trouble shoot system issues, to delivering a monthly newsletter that is distributed to the entire Field Services business line
- The ability to lead, mentor, and motivate team members effectively across multiple functions as demonsstrated in prior assignments.
- High School diploma or equivalent, Bachelor’s degree preferred
- Demonstrated ability to excel in a high-impact position with fast-paced, deadline driven environment is necessary
- Basic understanding of local laws and ordinances regarding property condition ideal
- Must embrace change and have a positive attitude
- Demonstrated proficiency in PC skills, typing, and Microsoft Office applications such as Word, Excel and Outlook
**Hours of work: 9:00 am to 5:00 pm Mountain Time regardless of the time zone of residence**
The anticipated salary range for this position is $60,000.00 to $70,000.00 per year. Actual pay will be determined based on experience and other job-related factors as permitted by law.
ServiceLink offers a number of benefits to its employees, including health, vision, dental and life insurance; 401(k) plans; Employee Stock Purchase Plan; and paid vacation and sick time.
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